FOX AUTO TRANSPORT
- www.foxautotransport.com
- 866 560 2436
- Standard Member
150 Pleasant St
MA, 01027
2.8
2.8 out of 5 stars (based on 5 reviews)
Excellent40%
Very good0%
Average0%
Poor20%
Terrible40%
150 Pleasant St
MA, 01027
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Terrible communication and not there to suit your needs. They will hike the price up on you and give you crap for service. Patrick is terrible about getting back to you and really he just pawns you off on the driving company. Terrible company and would never recommend them.
After naively submitting a random online request for a quote to transport a vehicle from Michigan to Texas, I was immediately overwhelmed with hundreds of phone calls, texts and emails from all over the country. I finally reached out locally for personal recommendations. Thankfully, one of my neighbors recommended Patrick from Fox Auto Transport and I couldn’t be more impressed! He thoroughly explained the process and patiently answered my multitude of questions on a Thursday and called me with a very reasonable offer the following Monday. I was initially hesitant to go through a broker but I’m so happy I did! It ended up costing less than many of the offers I got from my online request and saved me a great deal of time and stress.
This is a long review but the short version for anyone who doesn’t wanna read all the details… I called to make a booking for my car to be driven fr California to Florida. Patrick was able to find a driver that same day that could pick up my the next day for a price that was a little higher than the quote, but still lower than every quote I received from other companies I spoke to. My car arrived within 5 days exactly like they said it would and the driver was super nice. I had zero issues during the whole process and would 100% recommend Fox Auto Transport.
I had the best experience with Fox Auto Transport. Literally better than I could have ever imaged, esp with all the horrible things I’ve read about the auto transporting industry. So I recently moved from Hawaii to Florida and had to ship my car. With how the shipping worked my car would be on a boat to LA then it would have to be driven on a truck to Florida. I booked the first part of the trip through a different company and planned on flying to LA to drive the car my self to Florida. With the virus I decided it would be worth it to just pay for someone to deliver it. I asked the company that handled the boat part for a quote and they said it would cost almost $1700 just for the truck from LA to Florida. I decided to check other options and regrettably put my number and email in on a site to get quotes from other companies. The second I put it in my phone got call after call from different companies trying to book me with them. I read up a lot online and read a lot of horror stories about people transporting their cars so I did a ridiculous amount of research and decided that Fox Auto Transport was the one I wanted to go with since their BBB rating was an A+ and they didn’t have any complaints against them. So I emailed them to see if the quote they gave me was still good and they informed me they had to put out a bid for my car and see if any drivers pick it up. That was on Monday. The same day I got a call back saying a driver put in an offer for that was about $150 more but he could pick it up tomorrow (Tuesday) and have it to me in about 5 days. Mind you even with the $150 more I paid almost half of what the company that did the boat shipping quoted me and less than all the companies that reached out to me from putting in my email. I agreed to the bid. My main concern was the pick up because if my car wasn’t picked up from LA by a certain day I would have to pay extra for a holding fee, so with the driver being able to pick up my car the next day half of my worries disappeared. On Tuesday I called the driver to make sure my car was picked up and he informed me it was. I received a call Friday night letting me know my driver would be here tomorrow to drop off my car. I was shocked. I’ve read so many horrible stories about drivers not picking up the car on the day they said and it taking much longer than quoted to get the car delivered. On Saturday morning I received a call letting me know that the driver was an hour away. He got to me in less than an hour and the drop off went flawlessly. He was really nice and I paid him the rest of the money and that was it. I am so impressed by the quick service I received from Patrick and my driver. I’m soooo glad I chose you guys to deliver my car to me. Thanks again!!