FREEDOM AUTO TRANSPORT
2001 North Federal Hwy
Pompano Beach FL, 33062
2001 North Federal Hwy
Pompano Beach FL, 33062
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Horrible experience !! They completely destroyed my 1970 Volkswagen Westfalia that had been maintained meticulously by my uncle for 45 years. I had inquired about the insurance policy and they assured me it was covered 100% from the time I hand them the keys until they handed them back to me. You can’t believe the condition my Bus was returned in. I will upload photos. It was in perfect condition when it left Texas and when it arrived in California two days later it looked as if it had been rolled on the freeway. Ruining so many different areas of the bus totaling $10,000 in damage and I never received one cent!!! The claim was denied by their insurance company. NEVER USE THIS COMPANY!! They said they are just the broker and they are not responsible. Everyone pointed fingers and no one claimed responsibility. The driver decided to turn the bus around facing backwards half way during the trip and said he didn’t know the top opened up. It has two rubber brackets that hold the top down which are not intended to be going down the freeway backwards at 80 MPH. I would have never signed it off to be hauled that way.
Horrible experience !! They completely destroyed my 1970 Volkswagen Westfalia that had been maintained meticulously by my uncle for 45 years. I had inquired about the insurance policy and they assured me it was covered 100% from the time I hand them the keys until they handed them back to me. You can’t believe the condition my Bus was returned in. I will upload photos. It was in perfect condition when it left Texas and when it arrived in California two days later it looked as if it had been rolled on the freeway. Ruining so many different areas of the bus totaling $10,000 in damage and I never received one cent!!! The claim was denied by their insurance company. NEVER USE THIS COMPANY!! They said they are just the broker and they are not responsible. Everyone pointed fingers and no one claimed responsibility. The driver decided to turn the bus around facing backwards half way during the trip and said he didn’t know the top opened up. It has two rubber brackets that hold the top down which are not intended to be going down the freeway backwards at 80 MPH. I would have never signed it off to be hauled that way.
took three tries before they moved car, and over a week. great language barrier with this companies drivers and dispachers only speak russian. could not get any thing sorted out. told there was no key with vehicle, would have to winch on truck. after two tries last time i drove 90 miles to bring them key. then driver had no change made overage a 25 dollar tip. if you deal with this outfit make sure you have your own change. neither freedom or their drivers has issues changing price of keeping your “tip”. i move about 10 cars a year up till now usually had friends help, thought i would try this way, bad mistake, will not deal with this company again.