9540 Tropical Park Place
Boca Raton FL, 33428
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I used Lightning Auto to ship an SL500 from FL to CA. The carrier they used was Oramas Transporting Service LLC. Pickup was late. Driver called me Sunday night at 8pm to say he’d be there at 7am Monday. Car arrived with $1,200 of paint damage to passenger side, and the driver’;s seat, door and carpet covered in grease. Awful experience and no offer from Lightning Auto to fix it.
Lightning Auto Carriers and I had a contract for transporting my car from Verona NJ to Lake Worth, FL at a price of $550.00 on Monday June 28, 2021. On Thursday June 24,2021 they contacted me and let me know that the driver they had was unable to fulfill the contract, but that they would get someone else. I contacted them multiple times to check on the progress. Finally on Monday June 28, 2021 they said that they had someone to transport my car with pick up that day. Only issue was that instead of the contracted $550.00, this was going to cost me $850.00, which we negotiated down to $825.00. They had me over a barrel and I reluctantly agreed because I was leaving town and needed my car and had run out of time. This was bait and switch and was highly unethical.
They then responded saying that I changed location of delivery twice and that it was over an hour away. That was an out and out lie. I never changed location, not even once. The story they gave me on 6/24/21 is that their driver’s truck broke down and that he would not be able to transport my car. I changed nothing. They preyed on a customer who was in a difficult situation. And then resorted to lying and spinning this to try to keep face.
I contacted them after they shipped my friend’s car without issue. I “booked” with them May 28 for shipping June 12/13. I hadn’t heard anything from them by June 5/6. I then contacted them and was reassured they are working on it. I changed delivery to June 26/27. Today is June 25 and I still have not heard anything about a carrier for my car. I am now scrambling to find a new company to work with and will most certainly get my car shipped later than expected. I do not recommend working with them at all.
