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these guys charged me $75 for a phone call. rude customer service. would not recommend. terrible people
Recently used their services to ship a car from California to Ohio. This was set up by a very large Mercedes dealer who has used this company in the past Shipped starting Wednesday evening Pacific coast time and was delivered late following Monday. The delivery truck had 9 other cars and considering the stops along the way and some weather issues, this was pretty good. Here is the bad. First their 888 # on their website has been disconnected. Second the email in trying to reach anyone doesn’t exist. Third they provide no tracking information and getting a status is impossible. Fourth, car was delivered at 930 PM ET and inspected the car at night is really hard. Drove 10 miles and tire has a hole in it due to the delivery person apparently hit something while backing it out. Now I need to spend 1k on two rear tires for damage caused by their shipping company.
We are moving from L.A. to San Jose and we needed to ship our old 1992 300e which we were not sure would make the long trip. TPS gave us a reasonable quote and Bryan Evans was very helpful and fast in responding our emails. It was a quick and easy transaction, no haggling.
The car was shipped the next day after we paid the invoice and was delivered the following day at the driveway of our new home as promised.
The driver showed up early and was very professional and careful with our car. The driver parked the car on the driveway and left the key in the mailbox as was instructed. Lots of pictures were taken before and after the car was shipped.
Great service Bryan Evans and TPS.
