TRUSTY TRANSPORT
- www.trustytransport.com
- 240-222-2041
- Standard Member
Issue MD, 20645
1.3
1.3 out of 5 stars (based on 16 reviews)
Excellent6%
Very good0%
Average0%
Poor0%
Terrible94%
Issue MD, 20645
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After booking through a vehicle shipping service and seeing the less than great reviews I was a little nervous. That being said, I spoke to 2 of the owners on 2 separate occasions (brothers as it’s a family owned business) and they were very helpful, informative, and kind.
My motorcycle made it safe and sound very quick, no issues with the quote or driver as others have experienced years ago.
I will absolutely work with these guys in the future if I need to ship a vehicle.
Disgusting people. Can’t imagine giving these type of people any sort of business. This is there true character.
I received a quote via email and completed the paperwork provided. The contract started I would receive a call or email a day before the pick up to confirm times. No call! I call them and get a guy who proceeds to take my info as of I did not have an existing quote. I tell him I should already be in the system and then SILENCE. I hang up and then receive a text stating, “Our server was down due to a windstorm, I have more located more quote. You didn’t have to hang up”. I reply and ask the next steps. Was told dispatch is, “working on it.” Next day I text for an update…NO RESPONSE. I call, two rings them VM. I get a text saying, “please text.” I reply, “I did.” His response was “dispatch is working on it.” TOTALLY UNPROFESSIONAL. Zero stars.