Find The Right Car Carrier For Your Move

I had to ship my new Audi Q7 cross-country & being able to trust the company doing it is an understatement. I called several companies, read reviews, did a lot of research & this is what I learned: you pay a broker who shops the trip to multiple drivers/carriers then you pay the carrier. Sometimes brokers know the carriers or drivers & sometimes they don’t. Insurance is always the same no matter what they tell you & no matter who you use. Another thing I learned is that a company can have a AAA+ BBB rating the same on Yelp, Google etc, but you have to look back & see if the company has changed their name in the last 2 years or so, find the old name & look that up. Often carriers will change names time & time again because in truth they royally suck & they want to hide that. Thankfully, I didn’t have to deal with ANY of that. Arman, whose company is ABC Auto Shipping, is a consummate professional. Arman took the time to answer every question I had. He gave me helpful tips for preparing my car for shipping (my driver told me that brokers usually don’t even tell clients about certain things & that’s one way he can tell that the broker is a good one). You have to adhere to poundage limits IF they even allow you to put personal items in the car. Generally 75 pounds max. Carriers are not responsible for your personal items so don’t pack stuff that’s valuable. Make sure you have a quarter tank of gas & not more than that. Gas adds poundage. Make sure that your car is clean. Make sure that you have at least five date stamped photos of your car and/or a video of the same. Make note of the mileage. Remove all valuables. This is what a good broker will tell you & this is what Arman did. Side-note: After I learned these things I waited for brokers to tell me this information, & if they didn’t, I knew I wasn’t going to deal with them. Arman did & more. I felt pretty comfortable, but didn’t sign with him immediately. I waited to see his terms & conditions, which he sent upon request. Several brokers said they would send that to me prior & they did not. Again, red flag. After that, I comfortably signed a contract & made a partial payment to him, which is reasonable & fair. Stay away from companies that want your credit card number to “keep it on file”. Big red flag. So what, I’m going to give you a credit card number for something I don’t even know you can deliver? Why don’t I just give you my bank account number & my Social Security # too? Seriously. Another massive problem with these brokers is communication. Once you indicate you’ll work with them, they won’t return your calls, your texts, your emails or even pick up the phone. I chose another broker before working with Arman, who I couldn’t get a hold of until I told him that I would not be using him. Then he called me texted, emailed & called nonstop, trying to push me with a low price. Another red flag. Arman’s price is right on target with everybody else, don’t fall for the undercut. One of the things that I value most about Arman, besides his positive attitude & his patient demeanor, is his continual communication with me. When he put my trip up for bid he let me know. When a driver took the bid he let me know. Arman told me to keep my phone with me and I admit for a minute I failed to do that. I didn’t get back to him for about an hour & a bid was already gone. So be sure that you respond ASAP. Arman came back with another hit from a driver soon after, which I grabbed. Arman emailed me with specific instructions on how to deal with the carrier from then on out & that he was available for any issues. You are supposed to wait for the carrier to contact you within 24 hours of or on same day of pick up. This is on you so be ready. Arman was very clear with that. Other brokers may not tell you that & leave you in a bind when your driver calls & says he’ll be there in two hours. This is all about picking the right broker & following their instructions. Arman was very thorough. He texted me to give me a heads up reminder the day before to let me know that if I hadn’t heard from the carrier to contact him immediately. I didn’t have to do that as the driver contacted me straight away & I got probably one of the best drivers out there. On time & constant communication.

What a blessing to have worked with Arman! During the trip, he followed up with me though technically had he passed me to the carrier & did not have to do that. He texted a couple times to touch base & make sure everything was going well & to let me know that he was there if I needed his help with anything. I didn’t have any problems at all, but I texted Arman on a weekend once & he got back to me promptly.

My car was on time & perfectly beautiful! No problems whatsoever!

Arman, I adore you and cannot thank you enough! If I could give you 10 stars I would. You are kind, professional, & I will highly recommend you to anyone that is shipping a vehicle.

Peeps, use Arman at ABC Auto Shipping. Hands-down, ABC!

I had to ship my new Audi Q7 cross-country & being able to trust the company doing it is an understatement. I called several companies, read reviews, did a lot of research & this is what I learned: you pay a broker who shops the trip to multiple drivers/carriers then you pay the carrier. Sometimes brokers know the carriers or drivers & sometimes they don’t. Insurance is always the same no matter what they tell you & no matter who you use. Another thing I learned is that a company can have a AAA+ BBB rating the same on Yelp, Google etc, but you have to look back & see if the company has changed their name in the last 2 years or so, find the old name & look that up. Often carriers will change names time & time again because in truth they royally suck & they want to hide that. Thankfully, I didn’t have to deal with ANY of that. Arman, whose company is ABC Auto Shipping, is a consummate professional. Arman took the time to answer every question I had. He gave me helpful tips for preparing my car for shipping (my driver told me that brokers usually don’t even tell clients about certain things & that’s one way he can tell that the broker is a good one). You have to adhere to poundage limits IF they even allow you to put personal items in the car. Generally 75 pounds max. Carriers are not responsible for your personal items so don’t pack stuff that’s valuable. Make sure you have a quarter tank of gas & not more than that. Gas adds poundage. Make sure that your car is clean. Make sure that you have at least five date stamped photos of your car and/or a video of the same. Make note of the mileage. Remove all valuables. This is what a good broker will tell you & this is what Arman did. Side-note: After I learned these things I waited for brokers to tell me this information, & if they didn’t, I knew I wasn’t going to deal with them. Arman did & more. I felt pretty comfortable, but didn’t sign with him immediately. I waited to see his terms & conditions, which he sent upon request. Several brokers said they would send that to me prior & they did not. Again, red flag. After that, I comfortably signed a contract & made a partial payment to him, which is reasonable & fair. Stay away from companies that want your credit card number to “keep it on file”. Big red flag. So what, I’m going to give you a credit card number for something I don’t even know you can deliver? Why don’t I just give you my bank account number & my Social Security # too? Seriously. Another massive problem with these brokers is communication. Once you indicate you’ll work with them, they won’t return your calls, your texts, your emails or even pick up the phone. I chose another broker before working with Arman, who I couldn’t get a hold of until I told him that I would not be using him. Then he called me texted, emailed & called nonstop, trying to push me with a low price. Another red flag. Arman’s price is right on target with everybody else, don’t fall for the undercut. One of the things that I value most about Arman, besides his positive attitude & his patient demeanor, is his continual communication with me. When he put my trip up for bid he let me know. When a driver took the bid he let me know. Arman told me to keep my phone with me and I admit for a minute I failed to do that. I didn’t get back to him for about an hour & a bid was already gone. So be sure that you respond ASAP. Arman came back with another hit from a driver soon after, which I grabbed. Arman emailed me with specific instructions on how to deal with the carrier from then on out & that he was available for any issues. You are supposed to wait for the carrier to contact you within 24 hours of or on same day of pick up. This is on you so be ready. Arman was very clear with that. Other brokers may not tell you that & leave you in a bind when your driver calls & says he’ll be there in two hours. This is all about picking the right broker & following their instructions. Arman was very thorough. He texted me to give me a heads up reminder the day before to let me know that if I hadn’t heard from the carrier to contact him immediately. I didn’t have to do that as the driver contacted me straight away & I got probably one of the best drivers out there. On time & constant communication.

What a blessing to have worked with Arman! During the trip, he followed up with me though technically had he passed me to the carrier & did not have to do that. He texted a couple times to touch base & make sure everything was going well & to let me know that he was there if I needed his help with anything. I didn’t have any problems at all, but I texted Arman on a weekend once & he got back to me promptly.

My car was on time & perfectly beautiful! No problems whatsoever!

Arman, I adore you and cannot thank you enough! If I could give you 10 stars I would. You are kind, professional, & I will highly recommend you to anyone that is shipping a vehicle.

Peeps, use Arman at ABC Auto Shipping. Hands-down, ABC!

I highly recommend this service. I had my car shipped last year during a busy period, and Arman was extremely accommodating and patient with me as I learn about the process. This turned out to be the most painless part of my long distance move. I will be using the service again If I need to.