Glendale CA, 91202
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I tipped the driver (delivering from east coast) hoping he would take caution with my car but for some reason my car came back damaged with dents and scratches, and the driving company has a before and after pictures phone app, so it was evident with the pictures the damage was not there before. The (different) driver I received my car from in California would not let me sign a damage notice even when I showed him the company’s picture app, and threatened to start driving away with my car if I did not sign, I called the company and they told me to call the police, it was extremely unsettling and technically extortion. Very immoral, under the books, and shady for the company to use a third hand party they were not liable for. I had to just sign it and pay for the damages (over a thousand dollars) myself.
A Unique Transport was a terrible experience. They made promises they did not fulfill. They did not communicate throughout the process. They damaged my vehicle with a claim of over $900. damage which is below the insurance deductible. They are refusing to pay even with picture proving the condition of my vehicle prior to them taking possession. In addition it took them over 2 weeks to deliver my vehicle. Horrible customer service.
I was a little skeptical when I had already contracted with the broker to transport my car from Florida to Ca. Using A unique since they didn’t have great reviews. I spoke to Penny (broker) about my concern, she expressed to me that they are one of many transporters the use but she trusted them to move her kids car. So that put me at ease. All I have to say is Mike at A unique was extremely professional and kept me up to date on the pick up and drop off days and time. They were prompt, on time carefully with my Caprice PPV at a fair price. Thanks again A Unique.
