Glendale CA, 91202
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This is the most unprofessional business I have ever dealt with. There is only one number for the company that only works Monday through Friday. The drive that is carrying the car never have his name and is not answering calls. The car is now two days late and he has now blocked our number after reading texts and not answering phone calls. We discovered this because we used another phone to call and it went through but shocker: HE DIDN’T ANSWER. For a company that is carrying someone’s expensive property they should have an employee reachable by phone everyday. This is the worst business around and deserves negative 100 stars for the way they conduct business.
Mike the owner is horrible to deal with. My car came back w grease all over the inside of my drivers door, steering wheel and floor mats were filthy. My wife witnessed the driver not using gloves at all to remove the cars from the truck and then getting into the vehicles. I have a luxury vehicle and was very angry how I received my car back.
After reaching out to the owner he just kept saying that is says in our contract that they are not responsible for any damages on the inside of the car.
Stay away from this company.
So here it is July 6th I still have yet to hear from this company why they drove my car 311 miles. I see the other reviews that write something good about this company consider yourself lucky. I have written a letter to my attorney generals office and to the BBB but I’m sure nothing will be solved, it’s a case of the consumer getting screwed again. Make sure you always take pictures of the car and the odometer before because your case might be worth going to court. Good luck
