Find The Right Car Carrier For Your Move

Received a quote 3 weeks prior to date needed to ship. They said they would get back to me with specific pick up date a few days prior to my requested dates. One week before, I received a call from Jeremy who said that the car can be picked up however the price increased more than $100.

However I had received other offers that promised the date and original price quoted. So I told them I would not be using their services. I called another carrier. While I was on the phone with them, FRANK from A1A texted me 3 times and called 3 times . Once I completed the call I answered Franks call. He said they would ship the car for the orginally quoted price, but I told him that I had already confirmed with another.

FRANK became very verbally abusive and rude. He bashed the other company then started in on me telling me that I didnt know what I was doing and that it was unethical of me to call other carriers while I was working with them. I mentioned that it was unethical that they would increase the price by $100 at the last minute and then decrease it again after I declined their service. However he couldn’t hear me because he would not stop yelling about the fact that I didn’t know what I was talking about.

Do yourself a favor….skip over A1A Express Auto and if you don’t……avaid FRANK!

If there was a minus star I would give them that. They have had my request for weeks shipping a car from Gaylord MI. It’s still there. They must screen calls as every time I ring no one answers. I spent 35 mins at a time trying to get through – no answer.

Apparently these shipping companies all use the same resources.and they told me if I cancelled with them, and I was welcome to, but I would start on the bottom rung again. In hindsight that’s probably bull crap .

Look we understand it’s sometimes difficult, but answer your bloody phones. Which begs the Q – how many work there?

Sorry but I made a mistake going with you guys.

This is a lengthy review, but it probably contains some useful information. If not, well oops.

I am glad I didn’t base my decision to use this company solely on the reviews. I had a great experience shipping my car 1,800 miles back home after a road trip gone horribly wrong.

Beware if you put in requests from multiple shipping companies you WILL get 463538484 phone calls and emails all day every day.

Anyway…. now on to how A1A Express saved us… we know someone who previously shipped a car with them before. If you aren’t familiar with how these companies work this is a dispatch company that finds a trucking transporter based on your location and destination. Yes they want your money, and yes there is a fee for their service. Why? Because you can’t go around calling the truck drivers yourself while they are driving asking for quotes and when they can get to your route. It sucks, but that’s how it works.

The fee we were originally quoted was $950 from Maryland to El Paso, Texas. This was beyond reasonable since most other companies wanted $1500 or better to drive to the middle of nowhere. Unfortunately when the driver contacted us, he said he was unable to meet the quoted price and had to raise it to $1075. I was a little irritated, but eh what can you do? I would have paid anything not to drive that far again, so the extra $125 wasn’t a complete deal breaker. They do want cash on delivery so make sure you hit the ATM if you don’t have tons of cash just laying around.

We flew out of Maryland on a Thursday evening, the transporter from ZSL Trucking showed up on Friday as planned and received the vehicle from a family member (which was very convenient). They went over every scratch on the car, and called us to tell us that it would be about 4 maybe 5 days and that they would call again when they were 24 hours away.

I wasn’t expecting the vehicle to arrive until maybe Tuesday or Wednesday, but the driver called Monday morning at 9:00 am and said he was 4 hours away. It was like Christmas!! 4 hours later it was pretty cool to see the truck pull up across the street and see them moving other cars off the truck to take mine off. My vehicle was below someone’s car that was leaking oil and it had oil all over the hood and windshield, I don’t know if there is anything that they can do to prevent this, I guess not, but maybe as a tip to others request to be put at the top so you can just get bird crap instead of oil.

Overall I had a good experience, the vehicle got to me faster than expected, they were honest about the price change, and we were treated respectfully.