Find The Right Car Carrier For Your Move

I used ABC Shipping to get my car from Los Angeles to New Jersey -$1,005. Price was in range, but still kinda pricey for us. Royal was prompt in responding to emails and phone calls! Love that! He answered my many many questions and did his OBVIOUS best to set my mind at ease. Also there were no hidden costs/fees that I could discern! Awesome!

He assigned carriers quickly with short notice. The car was picked up and dropped off from my provided addresses and I feel it was delivered within a good time frame – but I’ll be honest to the wise or wary — the transport company (Lego Transportation) did not exactly adhere to or deliver it by the date/time that the driver stated he would. The driver was a nice, honest man though, fairly responsive and none of my things shipped in the trunk were touched or out of order upon arrival. I really appreciated this very much! Thank you Lego and Alik!

The reason it’s not 5 stars, is that Administrative cons were the kind I had with ABC. This was important to me. It seemed like they didn’t pay a ton of attention to detail on the contract (getting my name wrong, the contact person wrong etc. These pieces are VERY IMPORTANT to have correct since the names and correct contact numbers are the main way for me to retrieve my car!) they use form letters for their order form and I had to request changes more than once due to different areas on the order form.

Though they didn’t admit to any mistakes, a nice balance was they did make the corrections easily as I requested and I finally after the third request I ended up with a contract I could sign off on or defend if needed be. 🙂

Another con (with 1st the transporter they were going to use) is that they don’t really know anything from the customers perspective about the carrier, only as shippers reviews. The first shipper/carrier had TERRIBLE customer/yelp reviews! I requested another company to be carrier and another was found for me, gratefully!

Another small but important service con was that I didn’t really hear from Royal/them after I had paid the deposit. Not even to check on the arrival of the car etc. days later etc. Not really a good feeling.

My carrier con was that the driver during the drop off part, had spoken to me the previous day and before & agreed to meet next day in morning. Then it was the next afternoon, then it was midday instead…

He did not provide really any “notice” and I had to be the one to keep confirming the time and it changed twice on me (I was coming from NY), then he said he was 10 minutes away and asked if I was on my way?!

A great thing and totally nice about Lego and thier driver was that the car was very dirty, and the driver was cleaning off oil as I arrived. I had also wanted to inspect my car for dents/scratches and the contents of the trunk, the driver let me do so and then leave to go get the payment.

Apart from minor flaws (oil was also leaking from another car & was all over mine!) Overall, it was a good experience with ABC and them using Lego so therefore the stars.

At the end of the day, I was just glad to have my baby and it not arrive in pieces or in / of lots of broken off things or anything stolen.

Legal FYI- If you don’t use ABC as your broker AND your carrier/transporter, they ARE NOT responsible for anything that happens to your car. NEITHER IS THE CARRIER they find for you. Mine had extra chipped off paint and new scratches.

But even through these points, in my opinion, they delivered the car with a good attitude, a decent price, and an attempt at giving service! 🙂