110 Rock Cliff Court
St. Louis MO, 63123
In some instances we may follow up with a reviewer for proof of service from the reviewed company or proof of interaction with reviewed company.
Real Transport Reviews reserves the right to remove any review we feel is fraudulent and/or not posted by a legitimate customer.
Real Transport Reviews © 2023
These reviews are posted by individuals who claim to be customers of the reviewed auto transport company. Their views are their own.
Companies and visitors are responsible for choosing companies independently of Real Transport Reviews’ visitor information.
Please inform us of any possible false reviews or reviews posted by fraudulent individuals.
Please contact us to report any misuse of our site.
My fleet car management service used Acertus to deliver my company vehicle. I was a bit leery when I read the negative reviews, but I had an excellent experience with them.
To start, the dealership which provided the car apparently would not hold it until a permanent license plate was received. My corporate policy will not allow me to drive with a temporary plate. Innocent, a dispatch manager in Indiana was instrumental in managing the transport of the car to a storage lot until I received the permanent plate. Heather, an account manager followed up to ensure I received the plate before arranging a time for the vehicles transport. Innocent then scheduled delivery with a driver named Dillion. He arrived timely at my home, even earlier than expected and was very courteous and helpful, giving me some tips about the features of the car. I also received a condition report with pictures of the vehicle via email.
I would not hesitate to use this company again if I was in need of vehicle transportation.
In response to other reviews, I was able to call the company and speak with a live person each time I had a question (including Innocent, the dispatch manager).
Pushy company. They don’t explain policies. Everything is either done through text. They don’t respond on a timely manner. Unorganized with useless “learning modules ” .. the drug screening was a JOKE ! That I legitimately thought I would have to pay out of pocket. I was going to accept the job offer but thankfully I didn’t not join their driving team.
Useless. Absolutely useless. If you want to get scammed and never receive your asset, this is the company for you. I’ve received no information, no help, and they couldn’t give me an update. Steer clear!
