Find The Right Car Carrier For Your Move

Don’t use this service, they’re unprofessional, they tell you they’re gonna call you back and don’t ! Booked with a 5day window from Nevada and they missed my two day window. Smh!

I really wish I could give less than one star. We set up a deal, and I waited for the date. The date came up, and both one got a hold of me or anything. I called them, and not only did they tell me there were no drivers in my area, they also told me it was going to be more expensive than it was before. The person that was assigned to me started to get very rude with me, so she was switched out. This new guy was a nice, sweet talker. “Yeah we are working as hard as we can… etc etc” 2 months later he finally says that someone is willing to pick up my car. I wasn’t available during the times that the driver very rudely demanded. The guy that I was assigned said something about how “he says he can stay a couple more hours to pick up your car”, which pushed it into the time where I would be home from work, and then texted me again saying “you have 10 minutes to respond.” I was at work. I’m not responding to you in 10 minutes. Bite me. Like, 2 weeks later, I hadn’t heard anything else from the guy. I looked into other companies, paid one up front that guaranteed a driver within a week. The next day a driver calls me telling me that he’s picking it up as we speak. It’s been about a month ago that my car was dropped off, and I still haven’t heard back from the first guy. He never called about another driver. He never called to see if I was still interested.

Advanced Car Shipping, your service is ass. Your customer service, is ass. Your people, are definitely ass. Either treat your customers better or get out of the business. Because I sure as hell won’t be recommending you to my friends anytime soon.

I was blown away with prompt assistance I received. I placed the call on Monday (1/11/19) for quotes and received a confirmed pick-up in less than 24 hours. The car was picked up on Valentines Day 1/14/19 per my request. My son got his 2008 Jeep on 1/15/19 (5:30 AM) less than 12 hours after being picked up which I still am questioning how they did it since it is 10 hrs away at minimum from Dallas, TX to Fort Campbell, KY (Jet? lol)… The transportation company they contracted through was fantastic. Both Advanced Car Shipping and their contractor were knowledgeable, prompt, courteous, and put me at ease knowing his vehicle was safe.

Additionally ALL of my many questions answered (truthfully) and I wasn’t surprised with the hidden fees I was guaranteed in speaking with a few of their competitors (that lost the deal). The pricing was perfecto and destroyed the competition.

For those that are shopping around, trust me, I’d highly suggest you give these guys a shot no matter what anyone says. Keep in mind though, this is a team effort when they do these shipments… Meaning; they rely only on the contractors (drivers) they use. You simply can not rate Advanced Car Shipping for the contractor (driver) dropping the ball. Additionally you can not rate Advanced Car Shipping on lead times if you live in Bum F and want to ship it to Alaska (get real). Furthermore if you are shipping across the country, or shipping at peak season (not sure when that is…) there may be a lag of drivers or availability. Pick up dates are based on availability so if there isn’t a driver on a route it may take a minute to find other options. All of these brokers use the exact same list of contractors so no matter which broker you choose, you’re using the same drivers either way albeit I was given the absolute best rate through Advanced Car Shipping.

Give my girl Ashley Quiroz a call Ph: 888-883-1044 x104 / Direct Line: 786-789-5466. I promise you will thank me later!

My name is Chris and I’m a real, hard working customer. I’m not a bot, or an employee of Advanced Car Shipping. This is not a “rigged” review and to prove it, check my profile reviews at many other places I’ve visited (mostly restaurants) elsewhere.