Find The Right Car Carrier For Your Move

Horrible company, first off they messed up the pick up date, by 2 days. I had to say in a hotel for 2 extra days at my own cost. When my car arrived my license plates were missing.

Only good thing was the driver he was very nice, Helen was nasty and gave no apology.

Kevin was nice at first until I started asking questions about his claim that he was not like the other brokers. My car was already on central dispatch and he was trying to take the deal from another broker I already had on it. He tried to make it seem like he was going to handle the shipping as a carrier when in fact he planned to broker it out as well. He was very sneaky about it trying to say that he had access to over 2,000 drivers personally. I think he meant through central dispatch:) When questioned about it, he said that I would have to enter into a contract with him and pay (by law and cited some bogus legal code) or else I would be functioning outside of the law and he couldn’t do anything for me. Almost like he was trying to scare me into it. I was so scared:) He said pay first and then we will try to connect you with someone. I said, just like the others right? He got upset at that point and hung up. They just want your money. Stay away. Thanks so much Kevin.

I had my car shipped from California to Ohio. Kevin stayed in contact. He talked to me about vitamins. Seemed like a decent guy who was putting in the effort to make things right. Some things are out of his control. I realize an exact shipping time and delivery time is hard to pinpoint, but not knowing the exact date is frustrating. The communication wasn’t great, especially with the delivery driver. It was a mini-nightmare. It seemed like they would tell me what they thought I wanted to hear regarding shipping/delivering times instead of what to expect. This caused problems. My pickup date was changed and my delivery date was too. I didn’t mind the change. I did mind the short notice because it was difficult to adjust my schedule to it. The driver showed up several hours earlier than he originally estimated to pick up my car. I wasn’t even there because he didn’t call me until he was 20 minutes away. Before delivery, I told him I’d had a car shipped to this address in the past and there is plenty of room for a large truck to drop it off and easily turn around. He didn’t listen. He parked his truck a couple miles away and drove my car to the delivery address after I told him not to drive it. I wanted to keep the mileage under 10,000 to help market and sell it. Unfortunately, this didn’t happen due to a joyride taken without my permission. There were 50 additional miles on the odometer. I was expecting about 3 or 4 extra miles. He asked me to drive him back to the truck even though I no longer had car insurance. The interior smelled bad, but the gas gauge was the same level as it was prior to shipping. I got my car across the country. I got what I paid for since this was the cheapest shipping company I could find. If there is a next time I will probably pay a little more with another company.