ALL TERRAIN LOGISTICS LLC
- www.allterrainautotransport.com
- 1-844-213-3921
- Standard Member
2021 Bay Dr
Miami Beach FL, 33141
1.9
1.9 out of 5 stars (based on 9 reviews)
Excellent22%
Very good0%
Average0%
Poor0%
Terrible78%
2021 Bay Dr
Miami Beach FL, 33141
In some instances we may follow up with a reviewer for proof of service from the reviewed company or proof of interaction with reviewed company.
Real Transport Reviews reserves the right to remove any review we feel is fraudulent and/or not posted by a legitimate customer.
Real Transport Reviews © 2023
These reviews are posted by individuals who claim to be customers of the reviewed auto transport company. Their views are their own.
Companies and visitors are responsible for choosing companies independently of Real Transport Reviews’ visitor information.
Please inform us of any possible false reviews or reviews posted by fraudulent individuals.
Please contact us to report any misuse of our site.
I scheduled this company to move a car on Friday, June 22, 2018. I told Elizabeth Maya Friday or Saturday would work for me and she said Friday was scheduled. As per their contract which states they only take a deposit after they schedule the driver, they scheduled a driver on Thursday for Friday, June 22 and then took $100 deposit. The money cleared my account on June 22. She then told me that the driver would contact me Thursday afternoon to confirm. After never hearing from either the driver or the company I called Elizabeth on Friday the 22 at approx 12:30pm ET. She said “I was just going to call you” and then explained that the driver’s truck broke an axel and so they were working on getting a new driver. She said I would hear back in approx 1-1 1/2 hours. I never received any calls back from this company or any drivers. All of my contact to this company from this point on was from me calling them after the timeframe they said they would call me back passed with no calls from them. Each time I called I was told they were workin on getting me a driver and would have one soon (they always stated I would hear back within 20 min or about an hour). By Friday afternoon Elizabeth told me they were scheduling a driver for Saturday. Then she passed me to Jason Friday evening. Jason told me that I would hear from him with information about my driver in 1-4 hours. After explaining that I was having a hard time trusting them at this point after they took my deposit but no driver, he said they did not take my deposit yet. I informed him they in fact had. After receiving no call for 2 hours I called him and left a message asking for an update. I never heard from Jason or anyone else from All Terrain until Jason called me Monday, June 25 at approx 12pm ET. He stated that he has “hundreds of customers” and cannot remember them all. After my third time asking for my deposit back he said he would reimburse me. While I was asking him if he would send confirmation once he reimbursed me he hung up on me. 50 minutes after he hung up on me my bank still did not receive any contact from Jason or All Terrain to reimburse me the deposit so I filed it with my bank as fraud and breach of contract.
To be fair I didn’t even use these people because of the smarmy idiot that called me on the phone. He quoted me a price which was $100 more than the previous quote I had received. I explained to him that I already had lower offers and he said…and I quote…”I’m not here to paint your rainbow. I’m here to move you car.” I was so astonished that I couldn’t believe my ears. I asked him to repeat what he had just said. He repeated it and and I was GONE!. Buh-bye. Yikes!
Also I received two emails from these guys. On one of them, the return address was to a Kevin Turner. I replied to this and one other email I received and both were sent back with an error: Server Misconfiguration.
Kevin Turner is the guy you can never trust (big liar), I made a deal with him to ship my car from CT to FL, He charged me the money and didn’t answer my calls and the Shipping Carrier he assigned to were ignoring me! I strongly recommend you to go for a better shipping company