3283 E Warm Springs Rd.
Las Vegas NV, 89120
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First, I got a great quote from American Auto Shipping so I move forward with them. The rep who help book this was not so informative in the beginning. Was not clear of the process and steps. I have to ask a lot of questions and the response were not so detail. Once I book with them and provided my first available date, I didn’t know that the driver will get dispatch on or after the first available date. It doesn’t get dispatch beforehand so be aware of this step. My instruction was to hope they can get someone to pick up the car on Sat 7/22 morning but that didn’t happen since driver was not assigned yet. Prior to my first available date on 7/22, I tried calling the rep who helped me but she doesn’t return your call or email. So, I had to call the 800 number (again that wasn’t provided). I had to reschedule the first available date to 7/27. Right when Monday come around the Driver was assigned and I got the email to inform me the driver is assigned. The driver was great. I was able to call him and got some info. He was prompt to pick up as the date provided and he called a day before to arrange the pickup in the morning. The delivery of the car(Tesla Model3) took 3 days since the car was picked up and it arrive in great condition and no damage. Thank you Driver. At the end, my car arrive early then expected and in great condition. Driver was great and is a separate company from American Auto Shipping. I just hope American Auto Shipper provide a better process and steps in the beginning and what to expect. I would work with them again given now I know the process.
The company is a scammer . I canceled the service in the same time when I made the payment. I did the dispute in my credit card and the credit card accepted. After the dispute American auto shipping threats me and said I am a criminal. I send all information to the police of Nevada and I will hire a lawyer.
———- Forwarded message ———
From: accounting
Date: Fri, Jan 27, 2023 at 8:36 PM
Subject: Re: Invoice 1823 from American Auto Shipping, Inc.
To: Anna Zarbin
Sure ruin your credit and get a criminal record for a few hundred dollars. I guess you’re not the sharpest tool in the shed.
On January 27, 2023 3:00 PM Anna Zarbin wrote:
I will sue the company and I don’t make payment because I canceled in the same time .
I will make complaint in the better business bureau
The company is a scammer . I canceled the service in the same time when I made the payment. I did the dispute in my credit card and the credit card accepted. After the dispute American auto shipping threats me and said I am a criminal. I send all information to the police of Nevada and I will hire a lawyer.
———- Forwarded message ———
From: accounting
Date: Fri, Jan 27, 2023 at 8:36 PM
Subject: Re: Invoice 1823 from American Auto Shipping, Inc.
To: Anna Zarbin
Sure ruin your credit and get a criminal record for a few hundred dollars. I guess you’re not the sharpest tool in the shed.
On January 27, 2023 3:00 PM Anna Zarbin wrote:
I will sue the company and I don’t make payment because I canceled in the same time .
I will make complaint in the better business bureau
