AMERICAN AUTO SHIPPING
- www.americanautoshipping.com
- (800) 930-7417
- Standard Member
3283 E Warm Springs Rd.
Las Vegas NV, 89120
1.8
1.8 out of 5 stars (based on 45 reviews)
Excellent13%
Very good9%
Average0%
Poor2%
Terrible76%
3283 E Warm Springs Rd.
Las Vegas NV, 89120
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We hired this company to ship two of our cars in ENCLOSED carriers. When the cars arrived they were filthy. Covered in grease and mud inside and out. We documented the cars the day they were shipped and they were in perfect condition newly detailed and we documented the cars upon arrival. They refuse to take responsibility and fix the repairs and then just ghosted us. They also siphoned all the gas out of our gas tanks. HORRIFIC experience with this company.
We hired this company to ship two of our cars in ENCLOSED carriers. When the cars arrived they were filthy. Covered in grease and mud inside and out. We documented the cars the day they were shipped and they were in perfect condition newly detailed and we documented the cars upon arrival. They refuse to take responsibility and fix the repairs and then just ghosted us. They also siphoned all the gas out of our gas tanks. HORRIFIC experience with this company.
I’ve shipped quite a few cars…once w/ them in the past and it was flawless. This time however, they flat out stunk! I just got off the phone w/ the 2nd supervisor who hung up on me. I prepaid on the 30th of Nov. to have a classic I purchased Picked up. They showed up, didn’t notify and it had to be picked up by 12-24…well, after a bunch of emails, voicemails, and on their website, had to go a different route, HORRIBLE COMMUNICATION! When I did get someone, the charged me $299 (well, they kept it as a credit towards future biz)…a brokerage fee for not performing what they were contracted to do…STAY AWAY! They are not professional at all…no idea what changed, but you’ve been warned. It appears they have many bad reviews recently…I never thought about it, because I used them previously.