1001 Ogden Ave
Downers Grove IL, 60515
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DO NOT USE THIS TRANSPORT COMPANY!
I am a seasoned collector and restorer of classic motor cars from the 50s, 60s & 70s. I have been buying and selling cars, moving them all over the country and world-wide for more than 30 years. I have moved more than 150 cars within the US in just the last 3 years.
I engaged American Auto Transport Ph: 262-633-1020 to move a pristinely restored Rolls-Royce from Illinois to California. The car was purchased by a collector. I always book ENCLOSED because the cars are fully detailed and cleaned prior to delivery and it is a nice touch for the customer to receive the car in its immaculate condition.
American Auto Transport arrived to collect the car in the rain (not their fault) but would not allow our staff into the truck to wipe the car down once loaded, citing; “the car will have to be moved several times anyway so it will get dirty”. Management was contacted advising the car MUST be delivered in its original clean state. Contact was ignored. The car arrived dirty and untidy (inside and out) . Someone, presumably the driver, wiped the car down with a wet and dirty rag and the paint had light scratches and was muddy and smudgy. This inside had sand on the carpets.
The transport company took no responsibility for their action, did not return calls and made no offer to contribute towards re-detailing the car.
They are rude and unprofessional and I highly advise anyone moving anything collectable or of value to avoid this transport company. Quite the disgrace.
