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American Home Movers is not a company you should do business with. They broke several of our lamps, a Duncan Pfyffe table, our storage/bench for our bedroom, lost three sets of flat ware including actual silver flatware, a pop up canopy, 8 boxes of ours with various items missing. Their response was from a claims company that would only say they use industry standard to determine the weight of the box since I didn’t provide an actual weight of each box. In my opinion they do not have integrity and do not deal with their customers ethically. Find someone else to do your move if you value your items.
We had them pick up our stuff over a month ago and it has yet to be delivered. When we call no one answers or we are sent to a forwarding service. At this point we may need to get the police involved.
I strongly suggest you run away from this company.
This company has been terrible from start to finish, the only reasonable person throughout the process was Brittney, their dispatch woman.
As soon as the movers arrived, they coordinated how to organize everything and begin moving. When charging me for additional things, I questioned the pricing and the foreman said “So what you have money look at your house.” The movers then proceeded to ding up many parts of the house, including taking chunks of my door off. While they do say the move itself can take up to 21 business days, they tell you it never takes near that long, and our move took 3 weeks exactly to get our belongings after sitting in their warehouse.
The movers finally get to the destination and they’re late. The delivery guys were different than the loaders, so I was more hopeful. When bringing things up the elevator, they did mostly fine until the glass. They slammed the glass boxes down so hard it broke most of them on the spot including memorabilia. Worst of all, they bring up my new 8K TV and it’s the only one they broke! I can’t even use it anymore. When I pointed it out to the younger mover he just shrugged, no apology or anything. Finally, the 4th TV is missing along with many boxes.
All moving companies are going to have some issues, but this one has them all. Don’t spend a penny with American Home Movers.
