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Do not use this company. There are plenty of other moving companies, use anyone else.
I was quoted approx. $2000 to move across the country. Ended up paying $4000! I believe they give you a low quote on purpose. When the movers loaded up my house, turns out I went way over the space quoted. The movers agreed with me, said they have never loaded a house that didn’t go over. Meaning everyone has had to pay more than quoted but at this point it’s too late, all my things are on the truck. I had to pay the extra. THEN…I find out that they charge you per flight of stairs. They will not unload your items unless you pay them in cash for each flight of stairs.
The guys loading and unloading the truck were very nice and kind. Tried to help me save money where they could. One guy even said, let’s try to keep these fees down because let’s be honest only the fat cats at the top will see this money.
However, my items were not well cared for. Several broken small items. Glasses, tea cups, etc. Perhaps I should have used more bubble wrap but a well handled box and I believe these would have made it safe and sound. There were several large pieces of furniture that they should have taken better care of. I have a cabinet case that is tweeted out of shape and can no longer put the dwarves in. My coffee table was broken which is a high disappointment as it was my
Grandmother’s and sentimental. My bike was clearly just shoved in the van. The bike handles snapped and the brakes no longer work. I have to replace it.
The movers told me I could file a report but not to expect much and after talking with this company, I agree. It would be a waste of my time. I feel defeated.
Please use another company.
This company picked up my belongings from CA on 5/27/2016. I was told my things would be delivered to my new home in TN between 7 to 10 business days. I have now been in my new home almost 2 weeks and it has been 17 days since my belongings were picked up in CA. Yesterday I called and was given the “delivery” phone number. When I talked to that person I was told that my things were sitting in a delivery truck in Las Vegas and she could not give me a firm delivery date!
This company is perfectly happy to take your deposit (1/3 of the whole amount due) They are happy to pick up your belongings (another 1/3 of the cost of delivery) but they are in NO HURRY to make sure your things get to your new house in a timely fashion. Would I use this company again? Oh hell no!!!
The package was delivered in good condition. Their quotes are competitive. However, the dispatch at the delivery was very rude. They are shady when it comes to charging customer with the 75 feet. The dispatch will not measure the actually distance from the truck to pickup however attempts to rip off customer plus bold enough to ask for delivery.
They delivered the inventory late by 4 days but refused to give any discount. Read the contract carefully and ask for discount. Customer service is responsive.
