Find The Right Car Carrier For Your Move

Do not use them. I was in contact with Max to get a car delivered from Florida to Maryland because my dad died he called and assured me they would pick my car up at 3pm. We spoke to him the day before, an hour before & fifteen mins to three. At 2:48 we receive a call from the driver stating they are two hours away. I was in Florida handling arrangements for my father and had a plane to catch out of Jax at 6:25. Needless to say that didn’t happen and my bf and I ended up driving to Maryland ourselves a afterwards they refuse to answer the phone for us. Do not use them!!

I do a fair amount of vehicle transporting and I was having a difficult time finding a carrier that would move a rather large truck to Lake Havasu City Arizona. Was referred to American Premium Logistics and put in the usual information on their website. Was contacted almost immediately by Liza Hernandez and I could not believe the price and was told that I should have a driver within a few days. I was pretty excited as I had had no luck for over a week and was constantly getting the run around from other companies. I then looked at the reviews on the company and thought I maybe was making a mistake and I had already promised my customer that it would be there by a certain date as he would only be in town for a few days to accept delivery. I contacted Liza and stated my concerns and she stated that what she said was accurate and she already had a driver lined up. I was stuck and had to keep going forward. Well let me tell you I was blown away by the customer support of Liza, she stayed in contact with phone calls and even text. Everything was set up and I was to have the vehicle picked up today (Tuesday) and delivered by Wednesday – it was tight but it would work. Liza called me early yesterday (Monday) and asked if it would be ok to pick up the vehicle a day early – hell yes, that is even better. It was scheduled and I received a call from the driver team early in the day to state that they would be here by 3:00 p.m. The driver ended up getting stuck in the horrible California traffic on the 91 in Orange County. I understand as I have been stuck many times myself. They were in constant communication with me as they inched their way closer to me. They arrived around 5:00 and in an enclosed trailer, even better than being on an open trailer as this is a very nice truck. The drivers were very pleasant and professional. They were loaded up and on their way within 25 minutes. Liza, again, was constantly in contact with me asking how everything was going. I explained they had come and gone and she still followed up and wanted me to let her know when the vehicle arrived. I contacted my customer this morning and he stated that they have already been there, again early, and it was delivered and he was very pleased and already driving his truck. Wow a company that over performs and sticks to the price and the promises and Liza was great. Always easy to get a hold of and always following up to make sure I was happy. I will use them again in the future.

Thank you Liza – keep doing what you do.

Highly advise – DO NOT USE THIS COMPANY! F RATING FROM THE BBB FOR A REASON, I should have done my research. The website and decent reviews are all a joke. This is a broker that will send your business out to any fly by night hauler. I was told would receive vehicle in 48 hours and did not receive for 3 days and lost time at work waiting for driver to show up. When I told the owner Andrew about not receiving my car and the hauler lying to me about ETA he treated me like a piece of garbage because he already had his money. The hauler he brokered the transport out to lied to me multiple times on when I would receive my car. Absolutely awful experience using American Premium Logistics.