210 4th street Jersey City NJ, 07302
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This was my first time using an auto transport service. I had about 10 different companies trying to compete for the job. American told me they had their own fleet of drivers versus the competition all use a central board for the drivers. That wasn’t true. I called to cancel and immediately was treated with disrespect and hung up on 4 times in a row before I could get a word in. They cancelled my order they said and would refuse to pull it off the board so I couldn’t get another company to help me instead. Do not use this service! I was told I was the rude one and hung up on. When all I wanted was my car info removed
Do not use company . First we was suppose to meet at a place then come to find out the parking lot was too small . Had to follow the truck 20 mins from my house to turn back around to drive back to my house . He then drives my car back again 20 mins to his truck . I was promise to get a discount and then the dispatcher from z and s auto called and was rude saying 900 is my discount. When that was already the total cause u paid the 150 deposit.
Then i calls back today been promise that daniel was going to call back and never did but tends to text me.
Customer service is terrible and they getting over.
