3031 Stanford Ranch Rd. Ste. 2
Rocklin CA, 95765
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I used them years ago and were the worst by far. Read the reviews. I can’t believe they’re still in business. My car was delayed by two weeks and everyday was an excuse. My story and experience would be pages and not worth my time at this point. Heed the low star warnings, these are true experiences and similar to my own. Pay the extra money and go elsewhere. Just not worth it.
Long story short, our car needed to be delivered either during daylight or to our garage where we could examine and accept delivery. Dena’s driver could only do an evening delivery 2 days in a row, and so we offered Dena at least 3 suggestions to try and facilitate an evening delivery. Dena was unprofessional, was yelling and talking over me, told me I was being a child, I was one of the most difficult customer’s to deal with, and she hung up on me. Thankfully, the company Dena hired to do the actual delivery called us and worked out getting our car to us. I wouldn’t wish this woman on my worse enemy, and I’ve had many vehicles delivered to my various homes over the years. We’ve had many cars delivered over the years by companies that were easy to work with that do what they have promised in a professional manner.
The people working here are nice enough, but don’t care if there are problems with your shipment. Only a “sorry” and “we understand” offered. Not a good way to keep customers. If you are in the wrong, you fix it.
My car was quoted to be in my possession within 10 days. I had it shipped from LA to NJ. It took them almost 2 weeks to get to me. They claimed it was because someone at the DOT had “accidentally deleted a document” in California. So the truck was stuck in Arkansas. They literally called me on Tuesday (the day it was due) and said it would be a little late: Thursday/ Friday. Then on Friday said the car was stuck in AR and it would take even longer. As the customer, you are left in the dark…but if you ask me, that sounds a LITTLE suspicious. Sounds to me like the driver just wanted to go on a little joy ride.
Only use this company if it doesn’t matter when your vehicle arrives. I get to deal with rental car and cab charges now. Thanks a million, Angels Moving Autos!
