3031 Stanford Ranch Rd. Ste. 2
Rocklin CA, 95765
In some instances we may follow up with a reviewer for proof of service from the reviewed company or proof of interaction with reviewed company.
Real Transport Reviews reserves the right to remove any review we feel is fraudulent and/or not posted by a legitimate customer.
Real Transport Reviews © 2023
These reviews are posted by individuals who claim to be customers of the reviewed auto transport company. Their views are their own.
Companies and visitors are responsible for choosing companies independently of Real Transport Reviews’ visitor information.
Please inform us of any possible false reviews or reviews posted by fraudulent individuals.
Please contact us to report any misuse of our site.
I had a less than desirable experience with these folks. Here are the facts: I bought a car. The dealer salesman told me once they had the $ the delivery co. had 5 days (no including sat & sun) to pick up and 5 days to deliver. They didn’t pick the car up for 7 days and delivered in 8 (to include sat & sun). I was told by Angels that this info was wrong, dealers fault.
BUT on the call when I was complaining the condescending women responded, “What do you think I can pull and truck and a driver out of thin air.” That is the issue I have. The customer service at this point was awful. I called the dealer to complain, spoke to the manager who reports the salesman was wrong in telling me the timeframe he did but that the way I was treated by Angels was wrong and that he would call. I then received a call from Angels with such an ‘over done’ conversation that it was annoying. Like, “How is your day…. OH wow you bought a new car you must be so excited, What did you get , oh wow, what color? oh wow that will be real nice, etc ,etc.” Am I the consumer that just won’t be happy, possibly. What I wished would have happened on behalf of Angels is this: Treat me with respect when I call. If you can’t deal with upset customers train your staff. If you made a mistake and had a customer with a bad impression of an employee own it and move forward simply and professionally. No need to go over board. The car got to me in one piece. Don’t expect any definite delivery times, it’s just not in the cards.
