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Contacted Randy since he was recommended to me by another local Transportation Company. Took more then 2 weeks to get the contact information of the car shipping company he contracted with. Assured me my car would be in good hands. My car was picked up on a Tuesday in July. The shipper who picked up my car assured me my car would be delivered at the destination(one State over) on Friday the same week. I then heard nothing back. After repeated texting, was told car would be delivered Saturday, same week. Then received picture of a damaged truck tire and was told this was the reason for the delay. No estimated time of delivery given. On Sunday, received picture of traffic, told another delay. It is now Monday the following week and I have not received my car. I am checking into formal action to explore what recourse I will have. Needless to say, my calls have since then not been answered.
Absolute worst experience I’ve ever had…when I was paying. This outfit was contracted by our moving company to move 3 vehicles, a boat, a pickup and a car. This company subcontracted each vehicle to another company. None showed up on time to pick any of the vehicles up. None delivered within their stated timelines. All were late. We could never get a decent eta. The last vehicle was just delivered, a day after it was scheduled and 830 at night. The driver threatened to not deliver the car because I was not a happy camper. I am convinced that everyone involved with this company is shady at best, but more likely members of some immigrant mob. I wouldn’t use this company to move my bicycle across the street. Run, don’t walk from this company and his 3 subcontractors: JCat Transport, Sierra Trucking and VP Elite (love the irony with that name)
Randy made excuses, was unreliable and undependable. As a service provider he did not manage my expectations properly when I asked if the vehicle could be shipped in a timely manner. He became – as other users have mentioned – unresponsive when it became apparent that he was not able to follow through on his word. I told him that it was advised that my vehicle was priced too low for the time frame I was looking to get my car shipped in, he still refused to change anything or even requote me – which left me without my vehicle and in $400 worth of rental car fees. I do not recommend this company.
