PO BOX 677
Camas WA, 98607
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Felicia & Auto Shipping Group have helped me successfully ship two vehicles before (one from Florida to NoCal; the other from SoCal to Oregon), so when I needed a classic car transported from northern Nevada to southern Arizona, I naturally contacted them again. ASG’s process and Felicia are amazing! I cannot recommend them more highly.
Within minutes of completing ASG’s webform, I received an email quote, a text confirmation & a phone call from Felicia. She is — at the same time — so professional, friendly, funny, and capable; I have no doubt that my order is being taken care of. Because I’d used ASG twice before, Felicia said this order would be getting a discount. Sweet!
Due to the coronapocalypse-related supply chain & labor problems, ASG wasn’t able to locate a carrier who was running from Navel Lint, NV, to Toejam, AZ, within my timeframe. Nonetheless, Felicia regularly kept me up to date on her progress and quickly cancelled my order with enough time for me to make flight & hotel arrangements and take care of the relo the old fashioned way (driving through the desert).
No matter. Felicia is wonderful, and ASG is the only vehicle transport company I’ll ever use.
Just don’t do it! I was trying to ship my son’s vehicle from California to Louisiana and Maila said it was no problem, she reminded me that she had been doing this for 17 years. She explained the process and said they needed a deposit to reserve the driver@ $257.50 (reputable companies do not request funds up front). Because I didn’t know to smell a scam in this industry, I gave the funds. They responded with a new quote that was $500 over the first quote. I immediately emailed and asked them to cancel the pick-up. They cancelled, but conveniently kept the deposit. Now Ms. Maila won’t answer my calls or emails. Also, no one will answer their main line. I requested an investigation with my credit card company and they refunded the funds for my stupidity. Just say “no@ to ASG.
Shipping id: P502212010
Good price. Always contactable. Did what they said they’d do. Flexible in helping me with my moving logistics conflicts. And … zero damage.
I have seen the other side of auto shipping. I was very nervous going into this about damage, problems, communications, changes. Lance, my consultant, gave off a different vibe from past experience with other shippers, right from the start. Useful general info about the shipping business, my specific order and what they could do to meet my concerns. And then he followed through on everything after money was deposited.
I am pleased and willingly recommend Auto Shippers.
