1620 S. Stapley Drive
Mesa AZ, 85204
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Once a good company, now they are awful. Shipped their customer server and dispatch jobs over to the Philippines.
Applied to be a carrier for this company and it has taken over 4 months to get setup… absolutely horrible communication. Don’t count on them to respond.
First I give this company a -10 for everything. Would not let me so I had to pick one star.
From start to finish. HORRIBLE!!! From customer service to management to return calls anything. There isn’t one thing about this company I’d say is good. It took over 3 weeks for our car to arrive from Tucson to Mary Esther, Florida. My car sat in Tucson for over 2 weeks until it even got picked up. That’s already breaking their 14 guarantee delivery window. We’ve called so many times and was informed they would call us back so many times and not one call back. We did receive a call informing our car would be delivered no later than Monday April 5th, 2021. Then on Tuesday, April 6th I called and was informed – with a lot of unknowing where my car was – that it was still sitting in Tucson. No one in the office seemed to know anything and kept getting the “well they’re a new employee”
Not my problem. They should have employees that know what they’re saying to a customer and not just feeding them bull.
Unreal!! We paid extra for a home pick up that never happened we had to drop it off and paid another additional money for something that I don’t even remember what. We asked for the monies back we were charged for pick up that never happened and a % for the late delivery. Absolutely one of the worst experiences I’ve ever had. Worst company and so unprofessional.
