2 Summer St
Foxborough MA, 02035
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I was referred to Chips transport by Dependable Auto Shippers (DAS) through a local dealer, Baystate Ford. I found out after 10+ days that DAS was not at all dependable, however I found the communication and business practices of Chip’s transport to be nothing short of theft.
DAS apparently owes (ed?) Chips money and according to Chips sent at least 2 transports to Chips to pick up my car that were refused access to my car. I repeatedly called Chips to get status updates on whether my car had been picked up and was simply told “no”. After coming to the conclusion that DAS would not be able to ship my car I flew from Kansas to MA to pick up my car at Chips.
Chips told me about their refusal to release my car to the DAS shippers AND then told me I had to pay storage fees for the period of time the car was on their lot and held hostage. I signed a release and paid hostage clearance fee of $314 to get my car, because at that time I just wanted my car and wasn’t going to waste more time and money to fight the rip-off charges.
Later, I found out the tire inflator in the trunk was missing and was told by the selling dealer that it was in the trunk when they dropped off the car. Chips claims they wouldn’t have removed the inflator and suggested the dealer must not have included it. The dealer has been good to work with and Chips has been a complete scam so I don’t believe that Chips didn’t remove the inflator.
I have tried repeatedly to resolve my issues and Chips has made NO effort to resolve them.
If you want a predictable and pleasant experience avoid Chips!
