8600 NW S River Drive
Medley FL, 33166
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I decided to use Coastal Auto Shipping after seeing not only the great reviews here on Yelp but reviews from familiar faces. I figure I could trust this shipper if people I actually know used them and had positive experiences. Well, I guess I had the bad luck of the draw.
Customer service was not that great to begin with but I still decided to continue with the service since again, everyone else’s reviews were positive.
Next they tried to rip me off by adding a few hundred dollars when they collected the “first” deposit. When I questioned the amount, they corrected it to what I was initially quoted.
Most reviews said they got their vehicle a week earlier or just earlier in general. Not me! I got my car almost a week later than the estimated time given. Although it was not the company’s fault for the delay. It was their fault for not communicating the delay to me. Especially since I requested for updates on when the vehicle would be available for delivery to the destination.
But then I get a call a couple hours before the car arrived saying the driver will be there soon. This was an issue because we were at work therefore we had to take off early to receive the car. Once we got home from leaving early at work, we get another call asking to meet the transporter in an area because they were afraid they wouldn’t fit the roads to our place. When we met up with the driver, I couldn’t unload my frustration on the poor guy cause he was just doing his job. So what else could I do? Write this review of course!
Exceptional customer service. By far the best prices at the time. Richard was knowledgeable and helpful.
Exceptional customer service. By far the best prices at the time. Richard was knowledgeable and helpful.
