13725 Metcalf Avenue Suite 391
Overland Park KS, 66223
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We were referred to Joseph and called him. After explaining our situation he said he will find someone to ship our motorcycle and call us back SAME day. He knew we had to leave the same day. One day LATER, we are (as we told him) on the road he calls and says, I found someone who can ship your motorcycle in 45 minutes. Are you still there? So we told him that we found someone else since we never received a phone call back from him and had to leave same day. His answer was: ” are you kidding me? That’s crap!” And hung up the phone! Way to go to speak with a customer, way to go to the phone call that you told us will come same day. Should have worked a little faster Joseph is all I can say.
This is a great company to use for moving your vehicle across countries, cities, and towns. They were very professional, while taking great care for my old school. They were on time in picking up and dropping off my car to the destination. The entire process was effortless and not as time consuming as I thought it would be. I’ll definitely use Ace Car Transport again, and also refer to many of my friends in the car industry looking to transport vehicles.
Cobalt operating model is not for everyone. They would quote you a price typically $700 (west coast to midwest). When the times come they would say no-one is ready to pick and jack the price up on the last day. If you get luck you may get a desperate trucker to pick you up.
This model may work for some but in my view is a sleazy way of doing business. You would expect what these company bring to the table is the know how on the pricing and the price they quote is based on their route experience and provide some level of commitment to adhere to.
I will definitely stay way from them.
