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Do not work with these people.
Do not even respond to their emails.
They bought my information from another company (shame on them) and have been harassing me with phone calls and emails almost every day for 2 weeks.
When I finally responded to an email asking them to stop, they immediately called me and sent me forms of the deceitful nature described in the other reviews below.
Shame on you, Continental Van Lines. You suck.
Never use this company. Sales department are not truthful, operations are incompetent.
Try to have a simple conversation about changes to the inventory is like talking to a child who has absolutely no idea how to communicate with you.
Overall, the worst moving company I have ever had the displeasure of dealing with.
You all have been warned!
I could not believe the horrible customer service I got from this company. I have never been treated with such disrespect in my entire life. Whatever you do DO NOT USE THIS COMPANY. EVER.
I read reviews like this and thought “Hey, every mover probably has some bad reviews”, but that was a mistake. I was scheduled to have my delivery at the end of the month. Maggie, my customer representative, called me the week before my move and harassed me into changing my dates to an earlier than agreed upon date. I at first said no, and she became horribly rude to me and made me so nervous about the safety of my move that I finally agreed to the switch. However, when I called to ask about which day my move was happening, nobody responded to my calls. They ended up coming on a morning where I was at work, and I had to run home to finish packing.
Continental Van Lines are rude, dishonest, and careless with your move. Please for your own sake and peace of mind, do not hire them!
****UPDATE******
When I threatened to challenge the $500 deposit with Continental Van Lines, they told me that it was a federal offense because they’re located in Florida, and that they would sue me. This is not true! I went ahead and challenged the $500 deposit with my credit card company. My credit card company tried to get in contact with Continental Van Lines, and they refused to respond. I ended up getting $250 back from my credit card company. So, a win for me, but I still want to inform people of how terrible they are so that they don’t get anymore business.
