Rating & Reviews
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I had a vehicle relocated from Washington State to Orland Park, IL
I couldn’t have gone smoother.
Communication with Orange Auto Transport was fantastic!!!
I had to change the dates a couple times due to our place wasn’t ready yet & I dealt with Tiffany who was outstanding & made the process VERY smooth & stress free!
I wasn’t even charged any extra fees for changing the dates!
I would absolutely use them again!
Thank you again
Respectfully
‘
Michael Feehan
Do NOT use this company! Got a quote and paid my deposit. Set a date. Day comes and it was a no call no show. The driver PASSED our pickup and ended up in Biloxi!!! We called and never got an answer multiple times!! Finally got a hold of the dispatch. First we were told that the driver called out sick then we were told that the driver cancelled because it was a pickup paying more. How you take someone deposit and just cancel for more money??!! You determined the price so its not my fault. Veryyyy shady company. Bait and switch.
I used Orange Auto Transport to broker the deal with the company who picked up my Porsche 911 which I needed shipped from Los Angeles to Georgia. They were super kind and friendly on the phone to help organize everything. Amanda was amazing. I used a Apple Tracker to keep an eye on my car the entire time. This is a great trustworthy company!
I had hoped this would be a smooth transaction. Pick up my car in Florida, and deliver it to me in Houston, TX. Quoted price was fair, but I didn’t check Yelp or Google reviews… MY mistake. Driver called when he was to be picking up from our place in Florida. “;Door to Door” service means something else to RoadRunner. The driver called and said he couldn’t get to my home, which is on a road. He wanted someone to drive it to him. Finally, he picked up the vehicle, and was going to be in Houston Friday. Friday came, and I got an email, saying we’d receive a call ahead 2-3 hours before he’d arrive. Well, it’s Saturday at 1:00 pm CST, no contact with the driver, or dispatch. I called the 877#, waited for 45 minutes on hold, and was told that the emails are automated, and some drivers do a better job than others updating them. I asked what the status of my vehicle is, and the operator couldn’t tell me, but would put in a “ticket” to update. After Hours of waiting, I have no vehicle, no contact from the driver or dispatch, and a bad feeling about this company.
Smooth. Driver very helpful and professional no delays in pick up or delivery. could have better online tracking