Company Reviews

I would give zero stars if i could. The worst service i have ever experienced and then blew me off and would not take my phone call, just text. Robert Anderson was so unproffesional it made me sick. BEWARE BEWARE BEWARE. If you would like my text conversation with them please just ask, it is absolutely terrible. I used a different service as i had to panic the day of pick up and find someone else. THIS COMPANY DOES NOT CARE ABOUT YOU OR YOUR VEHICLE. PAY MORE TO USE SOMEONE ELSE!

The sales agent/broker, increased the signed agreement bid, with fraudulent information. The broker stated that vehicle transporters requested additional monies to move the vehicle. I explain my reasoning when booking this company that I have a sister with a special needs son and that it was important to move this vehicle in a timely manner. The agent utilize this information to charge me additional monies following our pre-agreed-upon price. In addition the agent stay at there was a car show in Memphis, and upon further review no car shows are existing in Memphis until August 2021. The agent stated that the car shippers are not available and it will cost additional monies following the signed agreement.I would not recommend this company to anyone to the predatory sales tactics

Horrible experience in which my car was damaged and the driver who delivered it could not provide current insurance (I have pictures for proof). Do yourself a favor and just make the drive, the headaches are nowhere near worth it. I hope this review saves you from what I’m dealing with.

Pros:

1. Car shipped fast once it is on the way

2. No issue loading/unloading

3. Flexible pick up. If you can’t be there during pick-up, you can leave the key to someone else.

Cons

1. Very passive customer communication. We had to call everyday to find out when the carrier will arrive.

I had to ship my car from Pittsburgh to California, they gave me a quote of about 1530, but did not find a driver for over a week after the first available date. In the end I was leaving Pittsburgh and really needed this car shipped so I called them to let them increase my quote by up to 200 if that helps with finding a driver. They sent the bid out gradually and immediately found a driver the next day and I ended up with 1650. I think they should have just quoted higher otherwise they are really falling short on the customer service. On another note, although I already had an order confirmation from them but their sales kept calling me to ship me car…

Anyway, car arrived without damages so it was ok.