Company Reviews

I was told to meet the driver 30 min away from my address in Bronx during rush hour. I arrive and I start chatting with the truck driver who has no idea that the car being shipped must not arrive earlier than May 17th. This was the entire conversation and guarantee from TCI’s ales person Caleb. None of this information was giving to the driver so he could not ship my car. So I drove my car out to the middle of nowhere Bronx in rush hour to NOT have my car shipped. Caleb only apologized to the driver and gave him a $50. No apology for me or compensation for my time. Just, “let me tell you how this will go JERK(yes he called me a jerk) you’ll wait for the next pickup time tomorrow.” I have the name and number of the truck driver to confirm all of this.

I found this company through Shiply. The man I was talking to spoke of how I needed to pay a deposit on numerous occasions but wouldn’t give me a date, time or any inkling of how this whole thing works.

I’ve used Chips for more than a decade, and been happy. This year, my treatment has been abysmal. After my car did not arrive on schedule in Boston four days after Florida pickup, I called. The dispatcher said, oh your car is stuck in Raleigh. The transmission failed in our carrier two days ago and we’re seeking an alternative! No call to me, no information about whether my expensive car was secure, etc. Now 5 days later and 5 days late, still no call with an update from Chip’s.

Trashed my car! Was spotless when it got on the truck, completely filthy when it got there. NEVER USE THESE GUYS!

Not good so far- I was told I get a confirmation call Friday morning. Didn’t happen- I called to follow up this morning. Told again I’d get a call right back. Didn’t happen-

I was told Friday my original quote a week later had increased. Hoping my vehicle ships ASAP and arrives as expected. I’m fearing more delays though. Disappointing experience so far…