Company Reviews

Rob @ TCI Logistics completely let me down on shipping my vehicle.

I reached out weeks before shipping – initially, communication was great and it sounded like we’d have no problem. I was flying from CA to PA, and was waiting on a definite date to ship so I could book a return ticket. Rob found a driver within the window that I provided (although it was extremely short notice given that we began communicating weeks prior) and told me Sunday, so I immediately booked a return ticket. Moments after booking, I was told that it was Monday, not Sunday. While this was in the original window, it was now after my flight.

After this, Rob’s communication went downhill. I was practically begging for an update, found family to come assist in shipping on Monday… total radio silence and we went past the date that I flew home. After a week of silence I actually texted Rob looking for a little decency, maybe a “sorry we missed the window” message… the response was ‘you gave us a 4 day window and we’re still looking for a driver and will have it finalized tomorrow’.

Now… 9 days later… I again try to communicate and have received zero response.

Avoid. Unprofessional, costly, garbage service.

And per your response – “leave it to the professionals”.. what exactly do you think I was doing by contacting you? Yet, here I am with a car 3000 miles away.

Read other reviews. I’m not the first to comment on your bad communication, missed pickup..

Spoke initially with sales rep Odalys, questioned $175.00 fees as other brokers charge $150 , was assured in many cases when a lower truck rate is found I will pay the lesser. Boca to Boston quotes ranged from $650 -$750 . Never got a rebate. My account was transferred few days went bye, never heard from her. When I contacted her she was very inattentive and quite laid back. She advised me she would contact me next day as to pickup date, she never called, again couldn’t car less what I wanted, if it was as if I was bothering her. The truck was delayed several days she never had the courtesy to advise me of the hold up. This went on fort quite a while.

I have been shipping cars from Florida 25 years I.have NEVER, NEVER encountered such terrible service.

Please do yourself a favour, life is too short ,stay away from this company

PS in my 80 years I have never given a review, this had to be told

I had good experience. They help me onnmy race car with 1.5″ clearance and did exactly what was promised.

Responsive, on time, professional.

Made promises he could not keep just to tie up the transport. Do not believe what Jake tells you.

I had no transport show for three vehicles. Rep lied and never had a carrier assigned. Had to drive one vehicle myself at last minute over 1500 miles. They tried to say it was the rep. The supervisor Mary said she would put her best rep on the remaining load of two vehicles. Never received a quote! Worst lack of any kind of integrity. The company is not reliable IMO at ALL. BEWARE DO NOT TRUST THEM. Nothing worse than NO service!