Rating & Reviews

real companies, real people, real reviews

ROADRUNNER AUTO TRANSPORT
ROADRUNNER AUTO TRANSPORT
Diamond Affiliate
diamond affiliate
April 25, 2021

I had no transport show for three vehicles. Rep lied and never had a carrier assigned. Had to drive one vehicle myself at last minute over 1500 miles. They tried to say it was the rep. The supervisor Mary said she would put her best rep on the remaining load of two vehicles. Never received a quote! Worst lack of any kind of integrity. The company is not reliable IMO at ALL. BEWARE DO NOT TRUST THEM. Nothing worse than NO service!

Jacke S.
April 24, 2021

I was a little nervous at first to book with Kevin mainly because of the negative reviews on Yelp. My new car is my baby and I didn’t want to leave her with just anyone. I was moving from Boston, MA to Los Angeles, CA. Kevin had given me the lowest quote for my cross country move. Which was great for my pockets but I was apprehensive about the service, you know quality over quantity. However my cousin, who made the move prior to me, used All Coast for her car and later on for her boyfriends car and his mother’s car. She had referred me to Kevin but like I said I was still a bit nervous. But I figured 3 people I know have went through Kevin and had great experiences so I did it.. Kevin does use a 3rd party company or broker to ship the car. He provided the names and number of the driver and the company office line. The driver consistently texted me about updates on my car and Kevin consistently called me and kept me up to date as well. The car actually arrived in 5 days! (Not the standard 7). It arrived earlier than me and Kevin was a great liaison in communicating with the company and ensuring they would hold the car and I would get door to door delivery or as close as possible. Boston streets are too tight for trucks so we did meet at a local Home Depot lot. Now, moving is very stressful and there were times Kevin called me and I was literally all over the place. He was so kind and patient in talking through all of my concerns. Although, I’m sure Kevin had tons of other work he never rushed me off the phone and always checked in when he said he would. Overall I highly recommend this company! My car arrived in perfect condition, we did a walk through to be sure there was no damage, there was none. Now my baby just needs a wash and she’s good to go.

Tatyana T.
April 23, 2021

Dont waist your time or money this guy is very very rude..”HE ” has no respect what so ever for his customer’s .. he only care about the money…..he will keep your depoist 100 percent that the low life that he is…if i can give him a 0 stsr rating i would..

Cee Y.
April 23, 2021

Zero stars if possible. Bought my wife a new KIA. Needed delivery from Colorado to California. Paid a fair price, but other companies offered a hundred less. Should have read the reviews first. They were a day late picking it up, no call from the driver, the car dealer told me. Here it is Friday, my wife is waiting for her new car, no call back from the shipper, no call from the driver, where is our new car. I told her to fully inspect the car if it ever arrives. Beyond upset.

Gerald B.
April 23, 2021

This company absolutely pathetic. I’m thinking about opening a car shipping company in Boca, I’ll name it “Actually Truthful Transportation”.

This is what they do, they offer you the lowest rate and hire former convicts (not positive on the convict part but paints a good picture) to intimidate, collect extra money, and hold your car hostage on their flatbed. They guy who argued with my buddy’s mom looked like he spent 15-20 in Florida state pen. She got nervous/scared, and shelled out another $800 (on top of the contracted price).

I wish I had 4 hands…I’d give truthful transportation 4 thumbs down.

Chris D.