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ROADRUNNER AUTO TRANSPORT
ROADRUNNER AUTO TRANSPORT
Diamond Affiliate
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diamond affiliate
January 13, 2021

Very bad company they took money from my account they never ship my car and they don’t wanna be friend to me this one year

Hasan Z.
January 12, 2021

Price was good compared to others. When I first contacted they were really friendly. My downside was the huge lack of communication. I must of called and texted every day and either there was no response or they said they are looking into it and will get back to me (never got back to me) and then no response when I text again. Delivery was supposed to be on a Sunday and no contact from them. They didn’t even tell me when my car was going to be delivered. I had to call the company they hired and then they had to get me to the local delivery place. Yes 3 different companies my car went through. It was just a HUGE lack of communication when makes me feel uncomfortable when I’m supposed to trust a company with my car. My car was delivered late or I guess they say “Typically between 2-4 days” mine was after 4 days. But I have my car now and that’s all that matters.

Tiffany N.
January 11, 2021

Be Aware!

They will quote you one price and then they will claim that they are not making any money! Then the owner will start gauging you for more money.

I dealt with Angel Carbonel the owner. After several phone conversations with him, his true face and intentions became more and more obvious. He is unprofessional, very rude, lacks patience, Screams a lot over the phone, very weak to hold up a phone conversation and obviously has an anger issue. This company lacks integrity and proper work ethics. Angel thinks he is the only one that understands and knows it all! He assumes everyone else is stupid. He wastes your time and gives you empty promises and then will ask for more money. This is a dirty way of doing business. I will strongly avoid using this company! He also threaten me to leave negative reviews for my company in retaliation. He can’t understand that he is the one that did everything wrong! He is super irresponsible individual that can’t accept the truth. He is an unprofessional operator.

Kevin N.
January 11, 2021

This is one of the worst shipping company that I have had to deal with make booking saying that the vehicle would be picked up and picked up days later then their site says book with us and avoid storage fees when the fees from them picking up late come they tell me it’;s on me.

King B.
January 8, 2021

Called 4 weeks before I needed to move car across the country and was told no problem and given good rate estimate. Followed up a few days before the date of move and was told it was still no issue. Called day before and they said they were still working on getting transport. Day that delivery was supposed to be picked up, I called again and was told they were still working on it. They never secured a delivery driver and I ended up having to drive car across the country. Completely unreliable, do not use!

P F.