Company Reviews

Great for starting but don’t stay for long get your three months and get out of there .48 per mile is robbery I ran 1884 miles and my check was $855 doing flatbed tarp pay was terrible I take 2-3 hours tarping making sure it’s secure and they will decline your tarp pay tarp pay is 12.50 putting on and 12.50 taking off $25 total for tarping they rejected 6 of my tarp photos when I know I took 2-3 hours to secure being new just for someone on a computer to not think it was beautiful enough for them soo I thankfully met someone now I am making $.70 per mile see how things works but good company for three months then high tail it out of there trust all the reviews they are all true 2023 2024 trucks but I’m in a 2018 and it runs way better then they’re entire fleet of new trucks out wit the new in with the old kudos for getting your CDL and make your CDL worth your while not another companies they also hire everyday Mon-Fri soo just think about why they do that and why soo many trucks are just sitting in they’re yard terminal that’s not it most trucks have been abondoned at dealerships and truckstop thankful for the opportunity but I had to high tail it out of there they also make u swap loads with ppl to much often not a problem just had to let u know keep on trucking it gets worse before it gets better

I’m going to give you the good and the bad with my experience moving a car from Miami to Naples.

Booking: R663320

The bad:

Salesperson promised a one-day service but when the final confirmation came it was a 3-day service.

Salesperson would not answer my call or emails after confirmation of sale. Customer service was extremely difficult to reach.

The good:

Finally, when I was able to reach customer service (after a wait of 25 minutes,) they did follow-up and got me a driver that would deliver the car on the date needed.

Transported provided excellent service and delivered the car along with constant communications of delivery time.

In conclusion…. if this was my company I would fire the salesperson, the agent who follow up with my order should be commended. The driver George was excellent. The latter saved this from being a 1 star review

I contacted Stateway and my only contact was Emma Kaplin. I did this because I contacted another transporter the previous year and I didn’t have confirmation of a driver till the last minute. I told Emma that I didn’t want to wait that long. I wanted to get the car transporter at least a week before my departure. Emma appeared to be empathetic, kind and understanding of my situation. She even gave me her personal cell number. She was pleasant to talk with. I thought I made the right choice. However, Emma was a “Woolf in sheep’s clothes”. We had several phone and email connections and they were always pleasant . I felt that I had made the right choice. Several times, Emma told me, “Don’t worry, everything will be okay.” In spite of her kindness as described above, the two qualities she lacked were honesty and integrity.

The bottom line was, inspite of her kindness and reassurances, she never delivered the three things she promised. We never had a transporter, never had a time, and never had a driver. We therefore, had to change our plans because of her lack of integrity.

My wife and I were disappointed that we didn’t have a driver, time and transporter. However, after reading many other reviews including the Better Business Bureau which gave Stateway an “F” review because of damaged vehicles, non delivery, and over charges.

We’re happy that we never used Stateway Transporter. For your own peace of mind and well being, AVOID USING STATEWAY.

The service was around $1100 total from MD to CA.

Everything was fine until the day before pickup when I was told that I would need to meet the driver at a location 15 mins from my house.

It was a grocery store because supposedly my street was too small for the truck to fit. Admittedly, the truck was huge, however, there were plenty of places closer that we could have met. Additionally, this step in the process should have been disclosed way sooner than the day before in order for me to make arrangements. I booked the service weeks out.

Lastly, Lisa told me that an Uber would be paid for by the driver for me to get back home because of the inconvenience. Then, the driver predicted that I over packed the car past 100 lbs and gave me an ultimatum of paying $50 for it OR paying for my own uber!! He hadn’t even weighed anything but said that he could tell by looking 🙁

All in all, my car arrived a few days early and in good condition. I did need to again drive to a location other than the drop off address given.

I’m going to give you the good and the bad with my experience moving a car from Miami to Naples.

Booking: R663320

The bad:

Salesperson promised a one-day service but when the final confirmation came it was a 3-day service.

Salesperson would not answer my call or emails after confirmation of sale. Customer service was extremely difficult to reach.

The good:

Finally, when I was able to reach customer service (after a wait of 25 minutes,) they did follow-up and got me a driver that would deliver the car on the date needed.

Transported provided excellent service and delivered the car along with constant communications of delivery time.

In conclusion…. if this was my company I would fire the salesperson, the agent who follow up with my order should be commended. The driver George was excellent. The latter saved this from being a 1 star review