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ROADRUNNER AUTO TRANSPORT
ROADRUNNER AUTO TRANSPORT
Diamond Affiliate
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diamond affiliate
February 29, 2024

Low quote, agent (Robert Austin) could not deliver. Standard business practice for budget auto shippers. Original quote was $845, ended up paying $1350.

Robert called me a few times during transport, but had information that was out of date. Had to call carrier directly to get correct info. I have GPS tracking on my vehicle so I knew where it was anyways.

Was badgered a few times to leave this review. Doesn’t affect the rating and facts above; just a little annoying.

Mark J.
February 29, 2024

do not use this company, the driver that delivered my vehicle as he’s getting this brand new vehicle off he’s trailer he backs up right into another vehicle that he had just moved.

then the driver was trying to tell me that it was all the bumps in the r that did that, even though I just saw it happen. very unprofessional. If I could I would give the driver/ company a negative 5 star

Jay M.
February 29, 2024

Great communication! Always answered my calls. Led me thru step by step as to what would take place with time of pickup and drop off. I wish I had called this company on day 1! They were awesome!

Cindy S.
February 28, 2024

Avoid at all costs!

Erick did a bait and switch from quote to actual price!

I paid my deposit, and the day they wanted to pick up my car for transport, I was notified that the delivery price was going to almost double the quote! The quote was even in their contract.

This is the kind of company you hear horror stories about.

Wtv you do, go in knowing that the price they give you, is not the one you are going to actually pay in the end.

Car was delivered fine, but that was only because of the driver who they gave the load to. Wouldn’t go through this broker again.

Oscar F.
February 28, 2024

PLEASE READ! DO NOT USE MR CARSHIPPER!

We made the mistake of moving our car from LA to Atlanta. I should have done more research. They call center they have is unresponsive as soon as you book the delivery. Mr CARSHIPPER used the WORST trucking company ever! The dispatcher from the trucking company texted me 3 days before pick up to confirm the pick up date and time. She had me call her to confirm which I did. We set a date and time and I thought everything was fine. She called me 2 other times to confirm. When the dates and time came it did not happen like she said in the other calls. I kept texting the truck company and calling but no answer. We had booked movers to move our furniture into the moving truck but couldn’t because our car was in the way. I tried calling Mr car shipper but they pushed the blame to the trucking company. The driver finally came. I asked to call the dispatcher from his phone since the dispatcher would not answer my calls. She did answer and said she was sorry she made the mistakes. They took my car and did the same thing with delivery and kept changing dates and times. When the trucking company finally came they would not come near my house and I had to go extremely far to get the car at 1am. I told mr car shipper about the experience and they did not care. They said they were separate from the trucking company

Please do your research. Do not use Mr car shipper. They are rude and use shady cheapy truckers.

Anthony B.