Company Reviews

Overall experience was positive, the driver was very professional and kept me up to date with times and location. The only negative was the time for initial pick up. I was told it would be picked up in 1-3 days, but it was not picked up until 9 days later. It was not a major issue for us, we were in no rush for the delivery.

SCAM. DO NOT USE.

My story: At the time (2020), they advertised that the drivers were their employees. They were not, they were contractors. They did tell me that on the phone but it was a contradiction to the advertising. Total trip was quoted and paid. I was advised I didn’t owe the contractors anything.

I was moving a car from the FL Keys to PA. The trip required a small mover to get to the mainland. That mover called me at pick up and said I owed him $200.00 for the trip. I couldn’t get ahold of ULT123 so met him and paid. He took the car at that point. (My mistake shame on me).

I finally got ULT123 and they said that was not accurate and they’d credit me. When the car got to destination, my sister in law called to say that that carrier was demanding payment or they wouldn’t leave the car. I told her to say no, and they left w the car. I called ULT123 and told them I had reported the car to the police as stolen, and Lo and behold, the car was dropped off.

So this was 3.5 yrs ago, I’d not left a review but since then they called me once to either ask if I needed another service or for me to review them (it was a while ago, but I think it was to review them). I told the kid my story and he said he’d look into it and have someone call me. Never happened.

I just got a text from them saying they’d love to provide additional services if I needed them.

I get that this is all automated but after thinking about it, decided to share my experience about the company.

STAY AWAY. These folks are not ethical.

Contracts and dates mean nothing to these people. Two days after promised pickup date they have a “new” driver, but need $500 over contracted price to haul vehicle. If you say no you loose deposit. Very very dishonest.

Henry was very helpful throughout the process. My car made it safely across the country on an open carrier. I would definitely recommend this business.

So close to being five star. The first few interactions I had were so good. The initial assessment of my needs and the quote. I received a written contract that stated no hidden fees. But then I received the call that they had a carrier for me, they said they needed 150.00 more. I didn’t want to start over, so haggled a bit and finally got them down some. But still paid about 100 more than quoted. The saving grace for their rating is the carrier they contracted. JR Logistics 305 is who handled pick up and delivery. Communicated with me through each step with professionalism and courtesy.