Company Reviews

Heinrich Stroedike bid $650 to ship my motorcycle. Then wasted 3 days of my time arranging a shipment while I declined other bids. Then I had to start paying storage fees at the seller location. Then Heinrich ghosted me. Then Secure Auto Shipping said it would cost $825. I was hostage at that point and had to get the bike moved. I paid for enclosed shipping and my motorcycle shows up in the back of a pickup truck.

Bait and switch played at the PhD level.

scheduled for a car to be picked up and delivered 3 weeks in advance of needing it done. Communication was great initially. Promised me the pickup date and an approx time, told me it would be $500 and we signed a contract. 2 days before the scheduled pickup, I called and they still did not have a driver. Night before, still no driver. Mid day the day of scheduled pick up they found a driver but it would be $900 instead of the $500 we agreed to and have a signed contract for. I told them it was not my fault the driver wanted more money; we had an agreement and I turned down other companies with similar estimates to work with them. I refused to pay more, and they stopped communicating. They left me scrambling trying to find someone last minute to ship a car I had scheduled 3 weeks in advance.

This company is a scam. They do not have their own drivers, they are a broker so you may or may not get your vehicle picked up when they agree to and if you do, be prepared to pay double what they quote you. SCAMMERS!!!

Great customer service! Tianna worked hard to get our vehicle where it needed to be. We will definitely use this company again.

spam calls, do not give them your info, they sell it, will not take it off the list. Called them multiple times and they hung up on me

Proceed with caution if you’re considering this company. After submitting my request online, I refrained from confirming on their site, as it explicitly stated that only a deposit would secure a pickup date. Pushy communication, via email, text and phone calls. Despite this, they went ahead with my request without any agreements or deposit. Additionally, they attempted to divert my order to another vendor without my consent. The handling of my car seemed subpar, possibly due to the confusion caused by the duplicate order with this company. Overall, my experience with this company was fraught with negligence and disregard for proper procedures. Would never recommend or use this transport company.

Edit 2/10/2024: My order was “assigned” to a carrier. It was not “confirmed”. Orders cannot be confirmed until the deposit is made so this is not my mistake. I did not follow up with your company and your company still placed an order without my consent. You also tried to hijack the order from the other vendor I was working with because your Order Number did not match with the “working” Order Number. My car was picked up with the correct “working” Order Number and yours was delayed by a day. On your website it clearly states orders are not “confirmed, scheduled, picked up” without the deposit. Again, I never followed up with your company and I did not place the deposit to move forward with your company. I didn’t sign a contract to have my car transported via your company. You had no right to move forward with my order. And of course you had to cancel my order, my car was gone – it was picked up by the correct company with the matching Order Number. What? Are you going to pick up an invisible car?? The timing of your “scheduled” pick up was unprofessional too. There was no indication or communication my car would be picked up from anyone at your company. No emails or messages. Only emails and messages about depositing the funds. It was concerning when I received a call from an outside vendor that they were arriving at 8PM-9PM. Who schedules a pick up at 8PM at night?? I also was not “working” with multiple vendors – I requested and compared prices with multiple vendors like most smart consumers do. Please do not fabricate my story. What kind of company goes out of their way to do that?? I would NEVER recommend your company to anyone I know… Really unprofessional.