Company Reviews

After 6 txts back to back with no response from me, I told them to stop messaging me and I knew they were a scam. the following conversation transpired.

me: “Stop txting me. You’re a scam.”

them: “You are losser”

“I;m not scammer”

” You are just an undereducated person nothing else”

me: “15, 1 star reviews say otherwise”

Them: really (6 laughing emojis)

Ugh. So embarrassing I didn’t do better research. Ditto to everything everyone else has said. Horrible.

Aggressively called me until I booked and then I was never able to get in contact with them again. Luckily I got the phone number of the shipper and the third-party did a good job delivering my car but I would definitely not book with roadrunner again

A driver from Western Express hit my legally parked semi. Western Express are jacking me around despite me having the dash cam and police report showing they are 100 percent at fault. The driver also admitted it. The driver hit my semi in a truck stop. He was preoccupied and talking to a passenger in his truck. He was not even looking at where he was driving. His trailer caused 13k in damage. western Express is ghosting me. They were 100 percent at fault. I had to file with my own insurance and have my insurance co sue western Express! They are a very bad company. I have talked to many other drivers and they were ghosted as well. They self insure where most trucking companies pay 10k-20k per truck per year. If we have to file on our own insurance our policy increases. They have poor business practices and hire truckers that are not adequately experienced in driving.

Ultimate bait and switch. Price was doubled when they showed up. Took 3+ weeks to deliver and found out it was in a warehouse in Vegas. Finally delivered (one man crew) and there were multiple items damaged. Worst moving experience of my life!