Rating & Reviews
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Ugh. So embarrassing I didn’t do better research. Ditto to everything everyone else has said. Horrible.
The reviews are true! This was the best transport process I have ever had. I spoke with Dan originally and he was kind and thorough in explaining the process. I paid a little extra to guarantee pickup of my vehicle from Florida to Michigan and delivery was around 24 hours. Not bad! I had called in multiple times to confirm details and all the staff was friendly and certain.. I will use them again for sure. Simply, the best.
Communications and ease of working with Sherpa was excellent. Pricing was also correct and no request from driver was made for additional funding.
I inquired about having my vehicle transported but eventually ended up not moving forward because we have decided to drive the car instead. But I give them a 5-Star due to the professionalism and great customer service they have provided. A shout out to Adam who was always accommodating and never failed to follow up. Will definitely keep them in mind for any future needs we will have
Yelp hopefully won’t let them pay to remove this.
They missed pick up by 3 weeks forcing me to use a rental car in my new town while waiting for my car. They left mud all over the driver’s seat and doors and wheel. They delivered the car with 2 flat tires from sidewall damage (not repairable). If I did not know better, I would say they took my nice truck offroading and bouldering with the mud and sidewall damage (hard to get that kind of damage from just a sidewalk/curb).
Worst of all is the refusal to accept any sort of responsibility and pretend it doesn’t exist. Good luck getting them on the phone after delivery. They’ll just give you an email address to make the claim and not respond.