Company Reviews

I purchased my Toyota in Texas and needed it shipped to GA. This was my first time using a shipping service. It was a nightmare at first. I received alot of Scammers! To weed thru the scammers, I went to BBB and Google reviews. That’s how I found Alan at Federal Auto Shipping. Alan answered all of my questions. He was patient and very kind. He gave me a quote and the price never changed. Alan gets a flat rate that is charged to the card once the truck is loaded. The remainder of the payment is paid to the driver when it arrives and after you have conducted the inspection. If I could give Alan 10 stars I would!

Coast to coast. Super smooth even through a snow storm. Always pick up phone, answers all question. Above and beyond.

It was decent service and got the job done. I didn’t like the upcharge of price and the agent wasn’t as helpful as I thought she could’ve been. I shipped my car from LA to OKC. They were very communicative by sending auto-reminders every week. The only part that knocked some stars down for me was my Mercury agent wasn’t much help to guide me on the best timeframe to book the carrier and the final price.

They quoted me around $750, but by the final week of me being in LA the price shot up to over $1k!! That’s a huge jump. I understand the quote was an est., but those are 2 different price brackets. Like geez, I could’ve went to so many other places for that same price.

Second, I told Danielle, that I won’t be in the drop-off city until Sunday, didn’t care how long it took to get there, just as long as I was there first. She insisted that the pickup window had to be wide. When she called that an option for pickup was available for Monday, 7 days before, I told her I may wait till Tuesday, she said she didn’t think she could promise when another carrier would be in the area. I knew that pickup day would be too early. Plus, plenty of other companies kept reaching out about being in my area, so I don’t think she was telling the truth. I took her advice my car arrived in OKC 3 days early!! Such an inconvenience and no option of what to do if I’m not there. Thankfully I had friends who could help. But what would happen if I didn’t have anyone there, no one answered my question when I asked the company. The headaches could’ve been avoided. It didn’t seem like Danielle knew much about carriers, drive time, or anything.

Kristopher Wolf was our agent. He kept us updated daily until a carrier was found and our car was picked up and delivered. We would recommend this company and agent.

I purchased my Toyota in Texas and needed it shipped to GA. This was my first time using a shipping service. It was a nightmare at first. I received alot of Scammers! To weed thru the scammers, I went to BBB and Google reviews. That’s how I found Alan at Federal Auto Shipping. Alan answered all of my questions. He was patient and very kind. He gave me a quote and the price never changed. Alan gets a flat rate that is charged to the card once the truck is loaded. The remainder of the payment is paid to the driver when it arrives and after you have conducted the inspection. If I could give Alan 10 stars I would!