Find The Right Car Carrier For Your Move

I had a truck shipped from Virginia to Washington State through SGT Auto Transport, with final delivery via Diesel Auto Express. I couldn’t be happier with both of these companies. They are professional, courteous, and very customer-oriented. Bonus: their rates are very competitive and it should not be hard to decide with whom to do business if you require vehicle shipment. I highly recommend Diesel Auto Transport and SGT and would use them again.

Wonderful service! Kristopher stayed in communication with me during pick up and drop off. He made sure to call ahead and verified someone would be there to meet him and even went above and beyond when my flight was delayed and worked with me. It’s people like him that makes a stressful move seem simple and easy with less stress. Thank you Kristopher for everything you’ve done and the whole auto diesel family.

I hired Diesel through a broker to ship a car for me. When the man came to pick up the car I was at work and had my wife handled it. The man literally marked damage that was not there on the inspection sheet (obviously to protect the company incase they damage it during shipment). When I asked them about it they said they would send the pics which they never did. Obviously because it was unsupported.

The car arrived in the state within 4 days, but it took the local delivery team about another week to bring it to my house. When they did, the driver was extremely rude and told me that he would only take cash and if I used a card it would be another 5% surcharge! I couldn’t believe it especially because I made the first payment (deposit) with a card. So I had to scramble to get cash for him, and I did thankfully have enough cash to pay, i then ask for a receipt and he takes about 15 minutes trying to get me that, after which he told me his phone was not working and he couldn’t give me a receipt. I told him that i was giving him a large amount in cash and needed proof that I paid him. He was unapologetic and very rude the entire time and told me to call the office for it. He added that I was wasting his time and that I would need to pay an additional cost for the time he wasted trying to give me a receipt!

At that point I told him that this was a horrendous experience and that he was unprofessional and I would rather just call the office and deal with it that way and that i’d be filing a complaint.

To add insult to injury the car was filthy. I had it detailed before shipping. I could understand the exterior having dirt from the road travel, but there was no reason the interior should have been muddied and dirty too. He was upset that i was going to complain and had the audacity to tell me that I had no grounds to complain and wanted to argue with me. I had enough, I told him our business transaction was complete, as he received his cash and I had my car and therefore our conversation was over. He reluctantly left and I called the main office and immediately made a complaint. They apologized and sent me a receipt. I would not recommend this company especially with hot headed and unprofessional drivers like him representing their company. I would given them 1 star but I added an extra star for the car arriving and the front office being more