5300 w Hillsboro Blvd STE 203
Coconut Creek FL, 33073
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Big Lier. This service is SCAM, I moved car for them, now it over two month and dint get payed, every time I called for payment they promising they will and never did, big Liers
This company had 2 months to arrange transport of my vehicle. I texted checking in a few times and was assured there would be no problems. A week before i was leaving town I texted to check in and was promised that the vehicle would be picked up within the next 4 days. On the 4th day, i texted again to check in and was ghosted. Car was not picked up, i had to leave it with friends for a different company to pick up. Check the Facebook reviews, all are very similar and equally disappointing.
TL;DR I never talked to anyone from this company directly and was scheduled for a pickup. Then I was blamed for the misunderstanding.
A few days ago I went online to get a couple quotes to have my car transported. After reaching out to a few companies I went with a different brooker and set up my delivery. During this time I was getting multiple texts from the brooker I used, and the pickup company. Door to Door texted this message at the same exact time that I was speaking to other two parties I had scheduled with.
Richard, are you trying to set up the transport? The pick up address is blank. You can text it here or call me anytime with your Order ID # below. I will run the next truck by you before anything happens.
So I thought it was one of the drivers, so I sent them a text with the address the car was being picked up at.
Then today I got call from a pickup company and they scheduled for tomorrow which I thought was weird because my car was being picked up today. I then got this message from Door to door.
Richard, the driver you spoke to is the driver I sent. Unless you call me back, the car will NOT get picked up by my driver. You have the transport set up with multiple brokers and the drivers can see what’s going. on. Ill wait 10 minutes and the car will be taken off the truck and not get picked up.
At this point I start to freak out because I have no idea what’s going on. I call my brooker and confirmed that my car was picked up today. I then realize that Door to Door is a different Brooker company and for some reason scheduled a pick up without ever talking to me or discussing a price.
When I reached out to Door to Door I got the following texts.
Your off the truck. Good luck and be safe. Your load is posted with DOT with NO driver assigned and its $150 higher than were I already had you on the truck for.
(954) 289-9021 * 2:33 PM
Message by (954) 289-9021: I specifically said in the msg that I would run the trucks by you as they check in at lower numbers. Dont worry about it, he wont pick it up., Friday, October 15 2021, 2:34 PM
I specifically said in the msg that I would run the trucks by you as they check in at lower numbers. Dont worry about it, he wont pick it up.
Again i never spoke to this person on the phone, we never discussed a price and here I am dealing with all this drama. All I ever did was send him an address thinking it was my driver.
So based on this experience I wouldn’t personally deal with this company. They seem to have some questionable stuff going on. I don’t know who schedules a $1000 order without talking to the customer. Very Strange.
I will admit that I am partially at fault because I should have been aware who I was talking to. However I didn’t question it because as stated previously I had already arranged pick up with a different company. I never imagined that people I never spoke to would book me for a delivery.
