860 Boardman-Canfield Rd
Boardman OH, 44512
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This company deserves negative infinite stars. Booked a shipping order for my car back in late May for my car to be picked up on August 2. Signed a Terms and Agreement on June 2 and didn’t get any communication for a whole week, so I emailed my POC. The POC tells me no updates until we “get closer” to pickup date. Well, a week out from pickup still nothing but crickets. I email the POC and promptly got a text saying the order was reassigned to someone else. This new person told me there is a pickup window from 2-6 and no updates until the 2. Notice a theme of poor communication?
On the 5th I get a call saying they FINALLY got a driver and the car was being picked up within two hours. Guess what? THE CAR WAS NEVER PICKED UP.
So I call them the today (had to wait 20 minutes despite being #1 in line) and it turns out dispatch straight up didn’t do their job. Forget about being on the same page; these clowns aren’t on the same BOOK.
Avoid!! If you ever want to see your car, in one piece and as promised, do NOT use this outfit. Their salespersons will sweet-talk you. Don’t buy it. Read the other Yelp reviews.
I wish I would have checked Yelp reviews. Their Google reviews are fake!
Easy Auto Ship is just a middleman company who,after taking your order and your deposit for themselves, then turns around and sends out a “any transport going that way?” add. The resulting driver(who takes on your car) has nothing to do with Easy Auto Ship. My car got beat up in transport. Driver said he did not like old cars. He forged my signature on an inspection form. Easy Auto Ship will abandon you.
