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I bought car from salvage auction then hired this company to deliver this car (09/05/23).
They hired some third party towing company, which they did not do better background check. The driver was absolute disaster. Every time I called driver kept lying about delivery date. So finally he was delivering on Friday (09/08/23).
To make story short the driver supposed to tow my car in flat bed but drove the car for 20 miles and car overheated and driver left the car on side of highway. The driver texted me location of car and turned off his phone. Then I drove to location and see car engine was hot and I could smell weed inside my car.
Then I called easyhaul to resolve the issue, they said tried to contact the person that they hired, of course they are not able to reach him. Then they said they will investigate what happened and find new driver. It was Friday. My car was sitting on side of highway for 4 days. They were able to deliver only on Tuesday (09/12).
Now, they removed the name of the driver from my order of their web site. Never seen such a business.
Deliverey date kept changing. I called for several days no one would tell me when the vehicle would b delivered. The company wanted me to pay for a fork lift because they claimed the vehicle was inoperable, that was not true. The driver was just too lazy and didn’t want to unload the others vehicles off the truck to get my car off. This company is terrible and not transparent.
HAD TO HIRE SOMEONE ELSE – AVOID EASYHAUL. Waiting – today is ONE WEEK since it was supposed to be delivered, it has yet to be picked up. Never shipped. Don’t waste money on storage fees waiting for these guys to MAYBE get your car.
