Find The Right Car Carrier For Your Move

If I could give negative stars I would. From my experience all the reviews on here are bogus. Mark Anthony is the worst representative you’ll ever come across in the broker business except if it came down to being completely dishonest. My 2023 truck was damaged on Aug 25 and I immediately reached out to him and sent the pictures and he told me to get an estimate and he would send over the carriers insurance info to get it taken care of. Almost 6 weeks later and I’ve yet to receive anything but a bunch of lies and I had to call from a restricted number to get those lol because he stopped answering calls or returning emails. I don’t think they vet any driver as the website states and when I asked about their company covers what the driver doesn’t I haven’t heard from him since and no attempt to get this right. Please beware if using ship and if you get a broker named Mark Anthony then run for the hills.

I am in the medical field and have shipped several times with eship. Mike Dietz was the broker and his coordination communication and customer service were excellent. I reached out to eship this time and got a response from a Mark Anthony. My experience this time was very different. 1,295 from FL to CO. My car was picked up on 05/30 and was to be delivered on 06/05. All of the previous deliveries from this company have been early or at the very least on time. Being in the medical field I was told that I was needed to work on 06/05. I called Mark Anthony and was told that I had to accept delivery that day. In previous deliveries I was told that if I wasn’t able to accept delivery, they had a storage facility that they could take to for a few days and we could coordinate a better time. After our not-so-great conversation about ” you have to accept delivery and “you knew when it would be”. Mark Anthony then calls me and advises me that the truck carrying my car has broken down in TN and they don’t have an ETA for delivery. On 06/05 I get a message from Ruse Auto trans. that the truck is in the shop and will deliver later in the week. (I am not available 24/7 just to accept a car delivery). On 06/07 they send me a text saying it will be delivered Friday morning. I worked overnight Thursday and stayed awake until noon on Friday and no call about my car location. I woke up at 3:15 to a barrage of threating calls and texts regarding my car being taken to impound and I was going to have to pay an extra $100 because the driver unloaded my car at the original location and will have to reload it onto the truck (this in not true they do not unload until they see you). I told the transport company I could get there in 1.5 hours and they said that I had 30 min, or my car would be taken to an undisclosed location for me to find and pay to get back. Mike then said I had disappeared and was not available. This was not true I have to work and sleep sometime. I did not get a call from anyone until after 12 pm. that is not morning. Mike and I discussed a rental car payment from eship to me to pay for the extra rental days. Mike said I had to pay the entire bill upfront and he would reimburse me with my card on file. Needless to say, that never happened and as I called it in our text messages it never will. I reached out yesterday, and he said the refund request was denied (SUPRISE)

I am in the medical field and have shipped several times with eship. Mike Dietz was the broker and his coordination communication and customer service were excellent. I reached out to eship this time and got a response from a Mark Anthony. My experience this time was very different. 1,295 from FL to CO. My car was picked up on 05/30 and was to be delivered on 06/05. All of the previous deliveries from this company have been early or at the very least on time. Being in the medical field I was told that I was needed to work on 06/05. I called Mark Anthony and was told that I had to accept delivery that day. In previous deliveries I was told that if I wasn’t able to accept delivery, they had a storage facility that they could take to for a few days and we could coordinate a better time. After our not-so-great conversation about ” you have to accept delivery and “you knew when it would be”. Mark Anthony then calls me and advises me that the truck carrying my car has broken down in TN and they don’t have an ETA for delivery. On 06/05 I get a message from Ruse Auto trans. that the truck is in the shop and will deliver later in the week. (I am not available 24/7 just to accept a car delivery). On 06/07 they send me a text saying it will be delivered Friday morning. I worked overnight Thursday and stayed awake until noon on Friday and no call about my car location. I woke up at 3:15 to a barrage of threating calls and texts regarding my car being taken to impound and I was going to have to pay an extra $100 because the driver unloaded my car at the original location and will have to reload it onto the truck (this in not true they do not unload until they see you). I told the transport company I could get there in 1.5 hours and they said that I had 30 min, or my car would be taken to an undisclosed location for me to find and pay to get back. Mike then said I had disappeared and was not available. This was not true I have to work and sleep sometime. I did not get a call from anyone until after 12 pm. that is not morning. Mike and I discussed a rental car payment from eship to me to pay for the extra rental days. Mike said I had to pay the entire bill upfront and he would reimburse me with my card on file. Needless to say, that never happened and as I called it in our text messages it never will. I reached out yesterday, and he said the refund request was denied (SUPRISE)