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I needed to get my ex’s SUV out of my garage and to Texas, Nick got it done! The contracted driver was polite, communicative and met all my timelines. Within 2 days, contracted, picked up and delivered.
I am very happy with the service Nick and his team provided.
As a broker company, they need to do a better job at screening the transport companies they do business with. They were transporting a classic car from CA to AZ. For pick -up, the truck driver arrived 2 days late from what was originally agreed upon. When we first tried to contact him by phone to check on pick-up, he was rude and short answered.
I had previously agreed with Nick Gomez that upon delivery of the car, I would do an electronic payment. This was not communicated to the truck driver. He expected cash upon delivery and became impatient and irrational wanting his money right away. He couldn’t wait the 15min or less that it takes for a Zelle transaction to go through. He treated to take the car away, demanded his money. Shouting and cursing at us. The situation became so heated on his part that we had to call the police. We eventually got the car after a 4-hour ordeal.
A month later, after we decided to fill up the gas tank on the car, we discovered a leak on the gas tank. There is no way to prove it, but we are certain this was done due to the truck driver negligent on delivery. Finally being forced to hand over the car to us. Now we have an un-drivable car until the gasoline tank can be replaced.
Bottom line. Look for someone else for your transport.
Wonderful and easy experience with eTransport Solutions!! My wife and I recently relocated from LA to NY. Our moving company actually recommended eTransport and we totally see why they did! We worked with Nick and the process was so easy and smooth. Our cars made it to NY in perfect condition and on time! The pickup process was incredibly easy (the driver and I spoke for about five minutes to figure out the best place to load the vehicles) and it didn’t take the driver more than 30 minutes to load up both vehicles securely and safely.
Nick was great to have as a point person, he was extremely professional and courteous and kept us in the loop to let us know when our cars were arriving and how to coordinate drop off.
Moving is crazy and stressful, and it makes such a huge, positive difference to work with honest, experienced, and top quality businesses (when you’re moving). eTransport is one of those businesses. Highly Recommend!!
