P.O. BOX 570974
Miami FL, 33257
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Jessie R must be a friend of Richard Kelly. DO NOT USE THIS COMPANY. Every bad thing that was said in the other 7 one star reviews was true. Unreliable, unresponsive, and unprofessional. They did not pick up my car as promised. If only I had read these reviews before I attempted to use Fleet Express!! This is a sham of a company and I do not know how they still have a license.
Unreliable, irresponsible company. My car was supposed to be picked up Wednesday 2pm, of course they didn’t show up until midnight, Richard didn’t return phone calls and texts. When I finally got hold of him on the phone all he said was he would call me back once he figured thing out and hung up on me. Finally my car was picked up on Friday by a third party of which trailer broke down on the way to MD and got delayed yet another day. I couldn’t believe how this company manages to stay on business. My car was delivered 4 days later than scheduled, which seriously messed up my schedule. On top of that, Richard lost my card info and failed to pay the trailer guys who delivered my car and they kept calling me asking for the payment. Do Not Use Fleet Express!!!
I’m so disappointed with Richard Kelly. I contacted him in early April about transporting my mother’s car from Florida to Missouri. I spoke with him many times and he was always very nice and confident that the car would be transported on the date set in our contract. However, now the date has come and gone and now he does not answer calls. He doesn’t even have the decency to speak with me about the transport. It’s a shame. A simple phone call and honest discussion could have avoided this. Now my 85 year old parents are without their car and no clue when or if it will be picked up. They are so worried. Not the way to treat clients, let alone the elderly.
